Always great customer service with Eric Adamson.
Eric Adamson did a fantastic job helping me with my service on my Altima like he always does. Thanks for getting everything done in one day.
Tony was very much helpful with my service. He thoroughly explained what they were going to be doing with my car & took care of it.
Straight to the point, provided timely updates, called and followed up with email.
Ivan was very helpful he helped me understand which concern with my car needed to be addressed first he was super knowledgeable about my car and made me feel comfortable asking him questions regarding my car.
Tony was very professional and explained everything that was going to be done to the car.
He treated me with kindness and respect as well as quickly delivering my vehicle
Car runs great, but no wash like promised. I appreciate you’ll tho.
Tony is always very professional and very attentive to my needs. It's a pleasure coming in to Cerritos. I live in LA but always make the drive. I've have bern comeing over here since 2004.
Tony was very pleasant and kept me up to date on the progress of my repair. I will want him next time I go in for service. Most of all, he was very respectful because I am a 75-year-old woman and I knew I wouldn’t be “ripped” off! Tony is a great gentleman and an asset for Cerritos Nissan!
I used to go to Puente Hills ( lived area ),always there by7 & out by11:30/11:45. For just a reg service? They kept my car (needed a part ) & owed me a loaner that I didn’t get till almost 3 the next day. My appointment was 7, I got there at 8:15 ( I called that I would be late) & Mr Fears still got my car out B4 11. I believe this was my 3rd time & both Mr Tony & Mr Eric told me what was gonna B done now, what will B next service & what to watch for. Customer service, professionalism ( ur 2 techs ) & respect is what u have & Y I’ll go to Cerritos
Service writer Tony Fears always provides excellent customer service
Brian was fabulous as always, looking forward to the survey.
Tony always stayed in communication with me and kept me updated on the work being done to my car. Didn't do anything unless I authorized the work to be done.
Brian demonstrated excellent customer service. I was pleased.
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