Jaimie was very good to work with.
As usual, Tony wad right on top of things. I have zero complaints. Best decision i ever made was buying my truck at Cerritos Nissan!
Tony and the service team always do a great job. This time however, I am disappointed with the Zaktek treatment. My car was returned in a less than satisfactory condition that I am accustomed to. The windows were spotted, smudges on the car that I had to clean off and it was not vacuumed. It seems that whoever performed the service was rushed and did not give the proper attention to my vehicle.
Eric Adamson went above and beyond my expectations for service. He is very professional and courteous. He continuously kept me updated about the status of my vehicle. I'm very appreciative of all he does to provide excellent, top of the line service and will continue to deal with him when it comes to my appointments for car service.
I took my car in for the airbag recall. I had an appointment and Cerritos Nissan had my car for approximately 6 hours. I happened to open the glove compartment the other day and I see an electrical wire hanging from beneath the dashboard into the glove compartment. It appears that whoever worked on my car failed to connect the airbag so now I'm going to have to go back and have this problem taken care of.
Great response to my concern.
Quick and polite.
Thank u
Very friendly, professional and prompt.
Fast inspection and service and Brian also gave certain discounts to help us out with the expensive brake pedals and rotors. We’re thankful. ????
My car was ready earlier than expected so I was very happy with that
Jonathan Ortiz was absolutely exceptional! I understand that all I was getting was an oil change, but, your complimentary car wash ****!my car actually looks dirtier than when I brought it in, I seriously spent more to get my car washed and basic cleaned , BECAUSE of the crappy car wash that I got! Either clean my car better, or do t clean it at all! Just speaking the truth!
Everything went great,hector did an amazing job explaining what was going on with my vehicle!
Eric Anderson was a great support
I was there from 9:30am-2:00pm waiting for my vehicle to get detailed. When I finally got my car i notices the job wasn’t done right.
Excellent service.
Timely manner
Hector was very professional and answer all my questions.
Thank you
I was very please with me service I arrived early and I was finished and on my way by my appt. time. I was greeted with a pleasant smile
Very pleased, overall very attentive to my needs and questions
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