Jaime was very good at explaining what was wrong with the car and so friendly and kind. Very good service advisor. Thanks again.
Christian was very helpful and pleasant. He provided me updates via text and personal visits to me in the waiting room. Very good staff member.
Being told I was a month past the battery warranty on an 8 year old car with less than 64000 miles on it and being told it would cost $8000 to fix it does not make for an enjoyable experience.
He was able to guarantee that my vehicle would be ready in a timely manner.
Service was great keep up the good work
What an awesome customer service that was provided.
Eric is the best. He goes out of his way to help his customers.
Tony is great your charges are over the top.
Yes I am very happy with the service I received
I feel so confident when taking my car to Tony Fears. He knows my car and is super knowledgeable about Nissans and the service they need. I trust his recommendations for the service(s) my car needs every time. Also, it’s nice to get service done so quickly, even when I have an afternoon appointment. Thank you Tony Fears and Cerritos Nissan.
He's very friendly and he has a very good attitude with the costumers..
Thank you Victor Silvia he is a professional worker
Eric has always been helpful during our trip to Cerritos Nissan for any type of vehicle service.
Kenneth was very very helpful. I’m happy i was able to get my car fixed in a timely manner. I will definitely be going back here & hoping to get his help!
Victor was awesome. However when I made the appointment I asked for the $19.99 FB special oil change. I didn’t need anything but an oil change. I was a little under the weather when I came in due to seasonal allergies so I wasn’t thinking when he quoted me the price. I just wish someone on your end paid attention to what the customer asked for. Because sometimes our heads are somewhere else and I ended up paying double what I expected at an inconvenient time.
He is very honest and provides me with all the help i need it. He also provide me the best advices to keep my car in a good shape.
There were other repairs I would have liked to know earlier, so I could have gotten it done. For example, there's an oil leak I would have like to have known before getting the oil change. It doesn't makes sense to get the Oilers change without the repairing the oil leak. The representative didn't call me to update me on this issue.
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