Thank you for the service ! ????
Victor was a efficient and professional representative,
really appreciate his courteous service!
Mr. Nava is always so curtiouse and friendly.
Omg???? Eric is the best. He is very helpful/nice and concerned. He makes my visit to Nissan service stress free he’s the best. I’m happy I chose a Nissan Sentra ???? I want to thank Nissan and Eric ????????????????
Brian was very professional and friendly and got the work done and the amount of time specified
I had a schedule appointment and still had to wait to be check in.
I dropped off my car on 11/16/19 for an airbag recall. While I was driving home I noticed that Personal items were stolen from my car. I'm wondering how can you hire people without a background check? All I want are my items back, especially my Rosey Beads, Who will steal Rosey beads? but an evil person that you have working in your service department. This is a felony, I don't want to press charges against your workers in the service department. All I want is for all of my stolen items returned. I'm also missing a crystal **** that was hanging on the rearview mirror that I purchased on a trip overseas. Plus many of my CD’s. My concern is what else have they taken that I have not noticed yet? I'm afraid that maybe they Stolen my identity as well? When I call all I get is the runaround, the public should be aware of what is happening in your company especially in the service department. If I would have known your people steal from customers I would have never gone to the Cerritos Center. All you have to do is find out who had access to my car on 11/16/19 and you will find the person or persons who went through my car and helped themselves to whatever. I'm still not sure what else is missing until the day I might need it. My biggest concern is my identity!!!!!! They had access to personal information, my insurance papers were in the car, they could have taken a selfie of my personal information. I'm sickened over this and would like some answers plus my stolen items. Please call me at ****-****-xxxx. I would appreciate it very much if you can explain why you hire workers who steal. Maybe the news media would love to hear how Nissan takes advantage of elderly people. Shame shame shame on you.
I want to thank Carlos for tending to my car with excellent customer service and professional mannerism.
I'm always very satisfied with the service,Jaime Nava is always very attentive
Brian provided excellent service, he was very welcoming, professional, and kind. I was definitely satisfied with the service.
Thank you keep up the great service you got me sold I trurt my truck with Brian Guillen and the entrie team taking good care of my frontier, defintly be back.
Eric Adamson is amazing and super knowledgeable about car issues. Always has an answer/solution for every question I may have about my car.
Service by Kenneth Vasquez is always exceptional. Kenneth knows his customers and takes the time to make sure they receive great service. Cerritos Nissan , by far, has the best service department.
This is my first NISSAN along with my first time servicing my car at Cerritos Nissan. Hopefully depending on the quality of work done for my 45,000 miles major service there will be many more visits to come. Thanks
This experience has been the absolute best I’ve had from a dealership service department in a long time. Jacob was very professional and attentive to my service needs. He reassured me that he would handle everything in a timely manner and made sure that I was updated throughout the entire process.
Thank you Service Advisor Tony Fears for your excellent service
I am very satisfied with the service
You have an outstanding employee. Very Knowledge, found a recall without me even asking, very courteous and professional. All of my visits have been top notch but I consider Eric to be the best of the best! Thank you.
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