Jacob is always nice and attentive.
Very friendly and professional.
Eric has always been very professional, friendly, knowledgeable and efficient.
I hadn’t been in for service for several years and knew the vehicle would need a top-to-bottom review. Tony made sure every noise, every concern was addressed and kept me fully informed of exactly what should be done vs. what could be postponed. I knew exactly what the costs were going to be. I chose to have everything done, to get the Murano in shape for a few more years, but also because I trusted Tony. You now have a very loyal customer and Tony has another fan!
My vehicle was kept at your location for about 7 hours after I was given a 2 hour ET. My problem wasn't resolved and I had to keep calling the advisor aggressively to find out nothing could be done.
The car needs to perform to the outmost. However, the worker don't have th right to demand and/or force a customer to use a
Synthetic Oil nor purchase the 30,000 miles
He has a Poor listening skill (talkative).
Social media does offer a lot of beneficial information and insights of almost everything that we need to know.
Our society still have problems with women. They think they can just push us around because we don't know about cars or etc...At the end of the day it's my car.
Thank you for hearing me out.
Aileen G
Eric welcomed... took notes on what I needed to have done on my car...kept updating me on the progress...
Carlos Fuentes is awesome.. I would always request and refer him..he is very professional and kind. He called when he said he would and did all he could to help me with questions I had. He is the Beat!!
Thank you,
Michele A
Excellent, excellent customer service and communication. Would definitely use Cerritos Nissan again. Thank you for a positive experience.
I trust in Eric A to take care of my car! He is very knowledgeable and professional. He is truly exceptional!!
Thank you for your service, I am happy
Bad service did not solve the problem
Eric did a great job keeping me informed of the work being done on my Sentra.
I am very pleased with my experience at Cerritos Nissan.Well done!!
I don’t have a whole lot to say, thank you for serving my vehicle.. Cerritos Nissan is the best..
Brian is a excellent service manager and he did a very good job took real good care of me
Brian was very nice, helpful & completed on my car!
Eric was a true professional. Outstanding Service
Appreciated Eric's professionalism and for making our service experience a positive one today.
Social