Almost 2 hours for an oil change.
Very professional and nice! Job well done!
Kenneth Vasquez was friendly and professional. Explained services and options throughly and clearly.
Thank you
Bill & Phimpha Wong
Tony Fears Jr is one of a kind! Tony always finds time to fit me into his busy schedule when I call last minute. Thanks Tony!
Thank you for the discount on the service. It saved me and my daughter some time to rummage through our numerous mailers from Cerritos Nissan.
Great service definitely my car service rep while here
Jaime is always providing me with exceptional customer service! Truly the reason I keep returning for service.
The mornung that i was at the servicr entrance, I left a small gold necklace in the car. The necklace was in the cupholder and i moved it in front of the gear shift and put a small paper on top of it. I assumed that the car would be out of service the same day. The vehicle was in the shop for about six days. I picked the vehicle up and returned home. Before I got out the car I looked to see if the necklace was still in the same location that I out it but it was not. I Know that in those six days that the car was in the shop , that it was moved by several Nissan employees. Therefore I can say who took it or blame anyone beside myself for not taking it out the car. Nithing else was missing from the car
Kenneth Vasquez is absolutely amazing! He provided the best experience I’ve ever had with Cerritos Nissan. He was very attentive, provide professional insight and customer service! I wold prefer to stop by whenever he’s there just to have the best experience. Thanks Kenneth! Much appreciated!
Carlos was very nice and made this visit run very smoothly and he kept me updated after my brakes were inspected, as asked and he assisted me with SunBit. :)
The car looks amazing and drives great. The pricey headlights were worth it! Everyone at Cerritos Nissan is friendly and helpful. This car needed a bunch of work. The teacher and mother of 4 kids will be speechless when she receives this gift and this car will serve her a long time. Wow! The detailed cleaning of the car and the ENGINE too!! The car looks new instead of 12 years old. Carlos was just as amazing as the last time I was there. Thank you so much everyone at Cerritos Nissan?? You were part of something much bigger than excellent service, you are part of the gift. God bless you all.
Victor is always courteous and helpful. He is very informative and I feel that I am getting A1 customer service! Excellent job Victor!
Finished repairs in a professional and timely manner also provided the necessary accommodations when problems came up. They're also extremely friendly!
Tony is a very knowledgeable and courteous service advisor. He always help me with my car and is wholly appreciated.
The service was great! Just hope it wasn’t so expensive! But I can definitely rely and recommend service adviser and dealership! Next time will look for more coupons!
I need my car back ASAP(had it for over a month now and still without a car), this service has been the most horrible service I’ve ever received!
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