I made an appointment to have a campaign done or a recall Done. I wasted half my day to drop my car off at the dealer to have the service advisor tell me nothing could be done because the part was not in stock. On top of that I didn't even get a courtesy wash Or any type of disinfectant notification in my car. I work for a rental company and it is our company policy to notify people that the units we rent Are disinfected. My father works at a dealership, Fletcher Jones and the same policy applies for them not sure why I didn't get that. I feel like if you know you wasting my time the least you could do is wash my car in thoroughly upset. And I will leave a bag with you on Yelp. I'm thoroughly disappointed and I can't wait to get rid of my Nissan so I never have To deal with this type of customer service ever again!
Me gusta el servicio que me brinda Jhonatan siempre muy amable te explica lo que quieres escuchar de un especialista tanks
My experience at Cerritos Nissan is always good that why I always return Toni Fears is a great service manger thank you
Very happy with the service today!
Excellent customer service!
Very knowledgeable and polite
Tony provided great customer service. He was polite and attentive. He also was able to clearly explain the services my vehicle would be receiving. Smooth process from beginning to end.
Tony is always there to help us. Always goes above and beyond. Job well done!
Victor was very professional and very nice to work with. He was able to get my car fixed in a day. He even was able to get a part from torrance for me. Very good employee, he is an asset to your company!
I am very Impressed with the service and advice provided. Keep it up!!!!
Brian was very friendly and helpful. Answered all my questions and was transparent about the cost for services. He is an exceptional employee.
Jonathan Ortiz did an excellent job, he was very prompt and accurate on answering my questions. Thank you
Carlos was very professional and courteous
Carlos was very knowledgeable about the needs of my car. My car was also finished sooner than estimated.
Thank you for arranging my appointment with mr Tony jr I received very good service for the repairs requested
My experience was great. Jonathan was very helpful. Definitely coming back.
Great customer service, Brian is always consistent and professional
TONY always does an excellent job and is my go to guy every time I go there.
Great quick service and expertise
Great job... very helpful. Thoroughly explained what will be done to the vehicle.
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