Service Center

Real Reviews From Verified Customers

Jose J.
5 out of 5
6/27/2020
Great service!
Arturo V.
5 out of 5
6/27/2020
Very helpful with everything that's why I only mKe my appointment with him Brian his awesome.
ANTHONY B.
5 out of 5
6/26/2020
Carlos was great Very professional & helpful
SOPANY R.
5 out of 5
6/26/2020
Tony has been such a great help and he makes me feel comfortable with everything.
ANA Q.
5 out of 5
6/26/2020
Jacob was great!
Joan H.
4 out of 5
6/26/2020
Friendly, honest & well informed- Tony shared important facts concerning the issue I had with my car- appreciated his service knowledge and customer service- thx JH/
Petra G.
5 out of 5
6/26/2020
Jaime is a very nice person, I liked the service .
JACQUELINE Q.
5 out of 5
6/26/2020
Jacob was excellent. He was friendly, considerate and helpful. We were surprised and happy that our car was ready in a third of the time we had expected.
KAREN E.
5 out of 5
6/26/2020
He was the best. He took care of everything and explained everything to me step by step. He deserves a raise!
GERARD G.
5 out of 5
6/26/2020
Keep up the excellent work!
ANITA N.
4 out of 5
6/26/2020
Mr. Jacob Vargas was helpful and listen to what i wanted done to my car. I received my car at the exact time he stated. I was very pleased.
Adrian L.
2 out of 5
6/26/2020
The car wash I supposedly got, was beyond subpar.
Jose M.
5 out of 5
6/26/2020
excellent customer service
Brandon M.
4 out of 5
6/26/2020
Jonathan Was a great and very communicative when it came to things wrong with my car. I will fersure be back for service because of him
Denise N.
5 out of 5
6/26/2020
He was very nice and professional
DEBORAH O.
4 out of 5
6/26/2020
Very professional, friendly, no pressure.
Alfredo L.
4 out of 5
6/26/2020
Great help from Jonathan. No pressure at all and helped me with getting my car looked at. Will be going back when I save up some more money for the work my car needs.
Tracie N.
4 out of 5
6/26/2020
Excellent????
John R.
5 out of 5
6/26/2020
Good job
Virter J.
2 out of 5
6/26/2020
I paid for a Loaner vehicle thinking I was getting a rental , even though the paperwork said rental “ picked up 7:16 AM on June 25 return by 7:16 AM June 26 “ I actually had 2 vehicles being serviced by Nissan (one at Duarte Nissan, the other at your facility , Cerritos Nissan). When I picked up my Rogue a few hours later, I was told I had to turn in my rental car OR you keep my Rogue and I keep the rental for the duration for the agreement. Wait. What?? Of course all this after filling up the gas tank so I could run a few more errands to make sure I didn’t have to stop in the morning when I returned the vehicle. Sure, you refunded me $20 but I actually paid $38 for a LOANER!! Your paperwork and your practices are intentionally misleading. This was my first time and last time at Cerritos Nissan. Your work ethics and customer service **** as well as your pride of business. Disgusting. Cerritos Nissan could have eaten the $38 as it was Your fault. I canceled my Enterprise reservations but I had to go back and rent a car and pay another $30. So thank you. “Another Unhappy Nissan Customer”

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