Cerritos Nissan Auto Repair Service Center

Fabulous give him a 10 or more if posible 100 precent

Professional & personable!

Eric is absolutely phenomenal! He communicates with us every step of the way.

Always a great experience

He was perfect

My door was broken upon picking it up from your facility. Instead of taking responsibility of the damage I was mislead and lied to about said damages. I’m still in the process of contacting a supervisor or possibly corporate to have this issue resolved. Also while paying for my service it was $20 more than what I was advised it would cost when I agreed to the service and also I was doubled charged ( the double charge I will wait a few days to see if they both post since at the moment it says pending). At the time when I was paying it was not a great concern and if my card was double charged it can be and easily fixed. However when you add this to horrendous way my broken door has been handled this is now just insult to injury. If you/anyone would like to contact me further about my experience that is more than welcome, but to be honest I would only have negative things to say.

Carlos fue un exelente representante muy bun trabajo

Todo muy buen thanks

It took 5 hours to change tire and oil

Carlos was very courteous and friendly. Made sure I knew what was going on with my car at all times

Eric it’s always great. Beat guy Cerritos Nissan have.

Great service provided by Eric

Víctor Silva has been the primary contact for all of my vehicle services. Absolutely fantastic customer service each time. Very clear explanations and attentive to making sure all concerns are addressed. I have needed my car serviced several times within the first year of purchase; although I am frustrated with the amount of times I have had to come in due to manufacturer issues, I am pleased with customer service I have received. You have a great member on your team!

He is the most respectful, nicest gentlemen ever thank u for your wonderful customer service!

Excellent service.

Thank you so much! Everything was great!

Okay

It was done early and super clean. Victor was awesome!!

I was never explained any results from my car inspection only after I ask she she said everything is good before I've always been explained about all inspection on vehicles and plus my rear wiper blade was broken off my car I was given the keys without explanation I just happened to check my car my self that's very bad service that never happened to me before there at Nissan ????

I was very pleased with the precautions that were taken for Covid virus. Everyone was wearing masks and Eric was exceptional as always.