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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3711 reviews 64%
4 star 1505 reviews 26%
3 star 128 reviews 2%
2 star 247 reviews 4%
1 star 233 reviews 4%
Review Us
Carrie H.
5 out of 5
4/13/2024
Thanks I enjoy working with Chad. He’s very knowledgeable and hard working.
Michael P.
5 out of 5
4/13/2024
Mike Mills and the service tech’s are amazing. Thank you!
Erik F.
5 out of 5
4/12/2024
KG ford always takes such good care of my service needs
Peter D.
5 out of 5
4/11/2024
Courtesy, on time and efficient.
Andy P.
5 out of 5
4/11/2024
Great service!
Warren .
5 out of 5
4/11/2024
Yadi provided a high level of care. She called and texted me with status of the car and was very responsive to my questions. In addition, she dealt with the insurance company which was incredibly helpful. Our car was finished before the estimated time. Great service!
Benjamin P.
5 out of 5
4/11/2024
Angel stepped in for Chad and did a great job. Staff all helped me get my truck back the same day. Angel did a great job, thank-you
Rose Marie.
5 out of 5
4/6/2024
Love the detailed communication!
Lee S.
5 out of 5
4/6/2024
Michael Mills is helpful as usual!!
Nicolaus C.
5 out of 5
4/4/2024
Chad was great. He’s always helpful and takes care of owners.
Colleen K.
4 out of 5
4/4/2024
Chad and the gang have been great over the near-decade we’ve been coming to Ken Grody Ford.
Kevin B.
5 out of 5
4/4/2024
Chad always takes care of us.
Mary H.
4 out of 5
4/3/2024
Chad Larson made sure my car was completely checked over and serviced in a prompt amount of time. He is your best service writer bar none.
Sean P.
3 out of 5
4/3/2024
Chad was outside. However, it took 40 minutes to get my vehicle after I paid for it. That can be approved.
Lucas W.
5 out of 5
4/2/2024
Chad is excellent and always quick to get you in and out.
Franklin G.
5 out of 5
4/2/2024
Chad is incredible , hes so professional and handles everything ON TIME & accordingly … Carlsbad is the best with maintenance and repairs ! Thank you Frank .
Jane C.
5 out of 5
3/30/2024
Excellent service
Robert S.
4 out of 5
3/30/2024
Chad is the best. He's been taking care of me and my Ford for 7 years now and I'm glad to have him on my side.
Robert B.
5 out of 5
3/30/2024
Char is an excellent service coordinator!
Heather S.
4 out of 5
3/29/2024
Chad has the ability to juggle many task at once and do it very efficiently. He was able to line up everything I needed While my car was being serviced. That included a car rental from Greenleaf who are also very good. It’s never fun to have your car out of service when you have many things going on. Chad was able to make my life easier and I appreciate it.

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