Service Center

Real Reviews From Verified Customers

Jeremy P.
5 out of 5
11/27/2020
Took care of the issue (as far as I can tell). Nice and kept me updated.
Joseph P.
5 out of 5
11/27/2020
Never had a more thorough or professional service experience. I will come to Ken Grody Ford for service and purchases for life! Chad Larson is top notch!
Gregory M.
3 out of 5
11/25/2020
Mike is one of the reasons I have bought over 6 trucks from this dealership. His customer service is bar none!
Michael L.
5 out of 5
11/25/2020
Great
Michael O.
5 out of 5
11/25/2020
Thank you
Juan V.
5 out of 5
11/25/2020
Thank you! Excellent service.
James P.
5 out of 5
11/25/2020
Had a great experience with sales and service
Candace C.
5 out of 5
11/25/2020
????mike!!! he is awesome and SO on it!! a pleasure to work with!!!
Drew A.
5 out of 5
11/25/2020
Thanks for the quick and easy maintenance on my truck. Always a good experience.
Leila C.
5 out of 5
11/25/2020
Completely satisfied
Juan C.
5 out of 5
11/25/2020
I was treated great by Michael at you service department during my visit. Thank you, Juan C
David G.
4 out of 5
11/25/2020
Chad is the number one service manager he takes great care of my truck and me that's why I drive from Huntington Beach to Carlsbad if you have any problems with your car go see Chad the service manager at Ken grody Ford in Carlsbad California he's the best
Chad M.
1 out of 5
11/22/2020
I had to come back and wait for a repair needed, which was caused by the previous recall repair. The technicians didn't check everything, and it could have left me stranded... the error wasted my time, but we both got lucky it didn't cause more harm
Troy S.
5 out of 5
11/22/2020
Best service and best employees. Would definitely recommend.
Catherine B.
4 out of 5
11/22/2020
So glad I found you guys! Excellent customer service and you fixed the tire valve that has been causing the low pressure reading for months. Thank you!!
Kenneth B.
4 out of 5
11/22/2020
In and out efficiently
Leila C.
4 out of 5
11/22/2020
My only comment is they should let me know when my car is ready so that I don’t have to wait for a longer time when my car is already been done.
Andre S.
5 out of 5
11/21/2020
Chad as always provided outstanding customer service. He’s another reason why I like to go to Ken Grody. Thank you!
Mike M.
4 out of 5
11/21/2020
Mike Does a great job
Mathias S.
4 out of 5
11/21/2020
Chad is the man.

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