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Real Reviews From Verified Customers

Service Center Review Summary

5 star 8632 reviews 74%
4 star 2487 reviews 21%
3 star 155 reviews 1%
2 star 205 reviews 2%
1 star 177 reviews 2%
Review Us
James R.
5 out of 5
8/2/2023
Sebastian went out of his way to provide GREAT customer satisfaction. He made sure all my meds were met. I am a referring family and friends to McGrath Acura. KEEP UP THE GOOD WORK
Linda R.
4 out of 5
8/1/2023
Everything was explained well. They got me in and out of the shop quickly. The mirror was repaired. Very nice person!!
Patrick C.
5 out of 5
8/1/2023
Paul’s great
Cindy O.
5 out of 5
8/1/2023
Excellent
Lynne L.
5 out of 5
8/1/2023
Paul Tran is without question the best service advisor one could ever hope for . I completely trust him and his customer service is behind compare!
Barb R.
1 out of 5
8/1/2023
Had two tires replaced and an oil change. They washed my car and out in the sun they missed the entire right side of the windshield. I live in Des Plaines and about half way home the low tire light came on. I stopped and looked and all the tires were looking good, but they were all inflated to 42 psi, which on a Honda Accord will turn the light on. Since an Acura is a Honda I think the technician should have known better than to over inflate. Everything else was excellent!
Candace P.
5 out of 5
8/1/2023
I was kept well-informed of my options and the status of the work being performed. Awais was professional and helpful.
Mgs Electrical.
5 out of 5
7/31/2023
Great service! Thank you!
Kortney M.
5 out of 5
7/31/2023
Outstanding experience
Jan M.
5 out of 5
7/31/2023
Thank you
Devin P.
4 out of 5
7/30/2023
Paul is a pleasure to deal with and one of the main reasons why I continue to come back to this particular dealership.
Rajnikumar S.
5 out of 5
7/30/2023
Awais is superb! Makes it smooth and easiest experience for the car service!
Carroll B.
5 out of 5
7/30/2023
It's always a good experience thanks
Dolores P.
5 out of 5
7/30/2023
Awais was super helpful from the start!
Andrew K.
5 out of 5
7/29/2023
Paul did a great job once again!
Jason Willie.
5 out of 5
7/29/2023
Paul us great
Carmella C.
4 out of 5
7/29/2023
I always appreciate Awais’s help. He knows how much I love my car and helps me keep it running fine. He’s honest and thorough.
Tom M.
5 out of 5
7/29/2023
Carlos did an outstanding job ! I will now request him for all future service visits
John I.
5 out of 5
7/28/2023
Paul does a great job of keeping my car in top operating condition
Hari P.
5 out of 5
7/28/2023
Paul always tries his best to take care of the customer and I appreciate that.

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