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Real Reviews From Verified Customers

Service Center Review Summary

5 star 8632 reviews 74%
4 star 2487 reviews 21%
3 star 155 reviews 1%
2 star 205 reviews 2%
1 star 177 reviews 2%
Review Us
Coleman J.
5 out of 5
8/26/2023
Paul has been the family goto for Acura vehicles for years and we are again very pleased ????
Phillip R.
5 out of 5
8/25/2023
Andrew was great, very warm and welcoming. Expedited service. No complaints at all. A great addition to the team.
Rafal S.
5 out of 5
8/25/2023
Service impeccable as always, provided a loaner and updated me all day. 10 out of 10 service.
Farhan A.
5 out of 5
8/25/2023
Awais provided a great service and experience.
Bozena S.
5 out of 5
8/25/2023
All was EXCELLENT.Thank you so much.
Christopher R.
5 out of 5
8/25/2023
My sales person did a great job
Juan R.
2 out of 5
8/25/2023
Paul Tran was not my advisor
Paul P.
4 out of 5
8/25/2023
Paul Tran and Leo should be commended
Donna S.
5 out of 5
8/25/2023
Very professional and work done as promised.
Helen N.
5 out of 5
8/25/2023
My technical Paul Tran has a quality customer service experience and knowledge as well
Alex D.
4 out of 5
8/25/2023
Awais does an excellent job describing the scope of work. And his follow up is outstanding.
John C.
2 out of 5
8/25/2023
Took two hours for an oil change there was a plastic part that holds the oil filter in , they couldn’t get off so they to break the part , didn’t have the replacement part in stock had to go to the auto parts store to buy then finished the oil change ( two hours long) couldn’t pick up my kids from ???? practice at 645 so they had to take an urber which cost me another $ 35 and no competition for for time and extra cost . Did reach out to manager Leo not much help to me to call Mike M so I did ,still waiting to here back from Mike Mconnly I hope this can get resolved if not will need to take buy business elsewhere ( bought a 2017 Toyata for $30,000 in April of 2021 along with six to seven oil changes reply back thanks John C
Ioanna D.
5 out of 5
8/24/2023
Marc was really committed in making me feel safe and comfortable with my car’s situation. The way he handled everything from getting my information for the loaner to working with me on the price of the service was so smooth and wonderful and very helpful. I am grateful he was there when I needed help. He made me feel right at home and I appreciate it! Thank you so much, Marc!!!
Laurie S.
1 out of 5
8/24/2023
We are still having the issue with the entertainment system displaying the wrong time. It reverts back to 7:00 every time we use the car. We are happy with the weather stripping fixes
Meredith H.
4 out of 5
8/24/2023
Paul is superb at his job. I have trusted him for years with my car. He answers all my questions and is patient with me as a customer who has no real mechanical knowledge. He displays good judgement and helps me to make good decisions. Paul has always answered my calls and responded promptly. As long as I can drive and own a car I hope Paul will be there to guide me.
Michelle K.
4 out of 5
8/24/2023
Paul took great care of me and kept me updated throughout my appt. I continue to go out of my way to this dealership strictly due to the outstanding service provided by this group.
Alpha D.
5 out of 5
8/23/2023
No comment
Anthony L.
5 out of 5
8/23/2023
My service consultant, Awais Shabbir, is a pleasure to work with. He is very flexible & accommodating with my schedule, he is highly-professional & knowledgeable about my vehicle, & very honest. I look forward to working with him every time my Acura needs service. Thank you.
Thomas S.
5 out of 5
8/23/2023
Great overall experience!
Gary W.
3 out of 5
8/23/2023
Helpful with map questions and did a software update

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