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Real Reviews From Verified Customers

Service Center Review Summary

5 star 8618 reviews 74%
4 star 2482 reviews 21%
3 star 155 reviews 1%
2 star 205 reviews 2%
1 star 176 reviews 2%
Review Us
Andrew B.
5 out of 5
4/19/2024
Andrew and DJ were great. I seem to always have a great experience when I come in!
Deogenes V.
5 out of 5
4/19/2024
They always take good care of me. Very good job.
Jeffrey W.
4 out of 5
4/19/2024
Andrew mchaney I wanna say thank u for the warm welcome and greeting me from the start when we thank of excellent service . Making the experience amazing keeping me inform and updated with information regarding the service and to assure it will be met in a timely fashion greatly appreciate everything. I love the atmosphere and vibe and the whole crew I’m glad and grateful to have my first car from Acura dealership and to have service there is a win win building the relationship with the staff and everyone. Thanks for the amazing service Andrew your service and dedication will always play important role there
Icho (.
5 out of 5
4/19/2024
Great service
Aleksandar L.
3 out of 5
4/17/2024
All good ???? car runs as if it rolled off the assembly back in '09 when I got it new.
Nathan M.
5 out of 5
4/17/2024
Paul was extremely helpful and insightful when I brought my car in for service. He was punctual and kept his word on the timeframe of completion as well as updated me throughout the process. I really appreciate his efforts for good customer service.
Ryan W.
1 out of 5
4/17/2024
My loaner was dirty and my car was returned dirty
Axay G.
5 out of 5
4/15/2024
Fantastic service!!!! Thank you!!!
Jacob M.
5 out of 5
4/13/2024
Paul and the service team was great as usual. They got me in and out quickly and made sure my questions were addressed.
Pocholo F.
3 out of 5
4/13/2024
Fast and Easy on a supposedly busy day!!!
John M.
4 out of 5
4/13/2024
I own a 2006 Acura. It was having computer code issues which my mechanic could not fix. Marc Nunez was able to walk me through their diagnostic protocol which found the problem. They were able to adjust the valves which correct several problems as well as a shifting issue which my mechanic thought was secondary to the computer. Marc also was understanding when I was selective about which of several other identified problems I wanted to fix in an older model car. Thank you McGrath Acura.
Steve C.
5 out of 5
4/13/2024
I seek Paul Tran out every time I need service on my Acura. He is the best service advisor I’ve ever had!
Zeshan D.
5 out of 5
4/10/2024
Great service by Awais
Boaz P.
4 out of 5
4/9/2024
Everything is good. I went from lease to purchase in December & they snuck in warranties for $2k. Can acura McGath be transparent with every single charge ? Can they show the customer the small, medium & longterm warranties before they sneak them in ? Can they be completely with the pricing & also can they explain each item before having us sign ?
Kevin C.
5 out of 5
4/8/2024
Andrew took great care of me. Great service team there!!
Chan (.
5 out of 5
4/8/2024
Marc took great care of me as always. Great service team there!
Chris S.
4 out of 5
4/5/2024
Andrew was great…the scope of the work was fully explained. Super nice guy. Asset to your service department.
James L.
5 out of 5
4/5/2024
Marc Nunez was great to work with. He kept me up to date while my car was being serviced and explained everything thoroughly during my visit. Keep up the great work Marc!
Joseph K.
5 out of 5
4/5/2024
Everything was perfect.
Nick N.
4 out of 5
4/5/2024
Yea yeaaaa!!!!

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