Sean was friendly, helpful and efficient
Very easy appointment.
A good guy.
Gilbert was so very professional and called and kept me informed about the progress of my vehicle. He is the best service writer I have felt with at a dealership. Thank you.
Each time I bring my car in for service the tire pressure is incorrect. The last two times the tires have been filled backwards. 36 in front and 33 in back. Each time I leave Bob Baker I have to go to the tire store to get my tires set properly. It is very frustrating.
Excellent service by Anthony Norton.
I was pleased at how fast they were able to accommodate my service request!
Fantastic job by Sean who called back my phone message to confirm my appointment to getting me unnerved to and house to dealership! Very courteous and positive about all!
Gilbert was exceptional as our service manager. Jeff and Sherrie Smith
She was very helpful and patient and kept us informed throughout the process.
Laura was awesome at trying to get my car serviced quickly....what need to be done require more time than I had that day so she was able to get me in at a better time.
My service agent was very nice and made sure my car was done in a timely manner.
Sean is officially my service advisor. This was my first time bringing car in for service - besides the time sales didn’t disclose there weren’t two keys for the vehicle I just purchased and forced me to purchase a key for the car. That was definitely a new one for me, but then I’ve only been buying cars for 20 years. Nonetheless, yes since my battery under full warranty died and needed to be replaced after a year - my service was great.
Very satisfied with service manger addressing previous service issue. I did not expect such a positive response. Thanks
Gilbert did an excellent job assisting me.
Gilbert did an outstanding job getting my Jeep taken care of. Got me in and out quickly. Thanks Jim
Anthony is an awesome service advisor and I have referred friends to this dealership for service because of him.
All good, A+ job, thanks again Laura!
Laura went above & beyond when my repairs did not go as planned. This happens sometimes and she did everything she could to make sure not only my keep was fixed correctly but that I was ok through the process.
She is an asset to the company and deserves a raise.
Thank you
Deidra K
Anthony has been my service advisor for a while. All your advisors are great but Anthony remembers my name and remembers any challenges with my car. It is nice to be recognized when I arrive no matter how much time has passed since the last visit.
Laura is amazing... such great customer service and so thoughtful and knowledgeable .... trust her completely
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