Service Center

Real Reviews From Verified Customers

Marilyn S.
5 out of 5
1/28/2020
Have always been pleased with the service at this location. Service Dept. Jesse was easy to talk with and my car was completed much faster than I thought. Would recommend your service Dept. To others.
Sandra Z.
5 out of 5
1/27/2020
Very professional, polite and respectful.
Stephanie W.
5 out of 5
1/26/2020
Jason totally rocks he is the best I have had to deal with at the v-dub place. It's my third beattle I've had and I have been going there for 17 years. Jason is a very valuable person and I hope you treat him that way cuz he's great he took really good care of me through and through.
Brian S.
5 out of 5
1/26/2020
Jason was very helpful, friendly, and attentive. He definitely went above and beyond with the level of customer service he provided and we hope to work with Jason again for future services appointments. -Jenn and Brian S
Joy K.
5 out of 5
1/25/2020
She was very polite and accommodating
Esther C.
4 out of 5
1/25/2020
I had initially forgotten about my appt, and recieved reminder call the night before, which I was thankful for. I didn't sign my drop off paperwork (it was 2:30am on my way to work). I received a message on my phone and I was able to call in my authorization to do the work. I recieved updates by way of texts. Once I got off work, my car was ready and I was on my way. Jason was very friendly and made was sure that all my needs were met including offering me a cold bottle of water before I left. I am very satisfied with the service I recieved.
Lanny R.
2 out of 5
1/25/2020
Took way to long for a simple oil change. 2+ hours
Michael G.
5 out of 5
1/25/2020
Excellent communication start to finish - great customer service!
Austin A.
1 out of 5
1/25/2020
N/A. Feel free to reach out to me, to discuss what could have been improved.
Kenneth A.
5 out of 5
1/25/2020
Caroline was very cordial and informative I was quite satisfied with her service.
Irva C.
5 out of 5
1/25/2020
Prompt courteous service
Brian D.
4 out of 5
1/25/2020
Caroline was awesome. Jessie honored a previous tire quote, and Nena has helped me in the past, remembers my name and is always stellar.
Alan H.
5 out of 5
1/24/2020
Me Citizen was very professional and knowledgeable. A great asset to your company.
John C.
5 out of 5
1/24/2020
Thanks for the excellent customer service. My service appointment was seamlessly efficient.
David B.
5 out of 5
1/24/2020
Cool
Allison A.
5 out of 5
1/24/2020
Jason was very pleasant and helpful!
Enrique N.
5 out of 5
1/24/2020
I appreciate the speedy response and solution to my problem. Great job always guys. Thanks.
Shari E.
2 out of 5
1/23/2020
It took 3 hours for an oil change/coolant. I had an appointment. It took almostv20bminutes to check in. I arrived at 10:27 for my 10:30 appointment. It was estimated at 90 minutes online. Apparently the shop even stopped for a meeting while I waited. Miserable experience Actively looking for Hyundai service substitute
Megan H.
5 out of 5
1/23/2020
Very helpful and knowledgeable
Joshua H.
5 out of 5
1/23/2020
Nina shaw is amazing and helped me with all my needs. She should be promoted

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