Service Center

Real Reviews From Verified Customers

Hansen U.
5 out of 5
4/15/2020
Nina was awesome! She was helpful, kept me up to date, and was easy to communicate with.
Lydia S.
4 out of 5
4/15/2020
I was pleasantly surprised, impressed, and grateful for permaplate microbial solution applied to the inside of my vehicle today.
Andrea N.
4 out of 5
4/15/2020
I was a bit apprehensive to go to the dealership in the middle of the Covid 19 pandemic, but Nina made me feel safe and secure, and my bug was ready when promised and was nice and clean. They followed all the proper sanitation protocols. Thank you!
Allison S.
4 out of 5
4/14/2020
Everything was very well explained and the cleanliness of the shop was superior.
Joseph V.
5 out of 5
4/14/2020
She was awesome, she knew exactly what to do and how to handle the customers needs, thank you Nina.
Ryan M.
1 out of 5
4/14/2020
The headlight...My car had to go back in for 45 minutes after it was brought out because the front headlight wasn’t changed. That was quite annoying considering I mentioned it in my comments when making the appointment and discussed it in person when dropping off the vehicle. Other than that, everything was great. Had to leave honest feedback
Charles H.
5 out of 5
4/14/2020
Very great service even if I didn’t have a plan I would get service With you good job
Rickey L.
5 out of 5
4/14/2020
Nina is the best. I've been utilizing haselwood VW since my 1st purchase of my NEW 2006 Jetta TDI. She hands down the best service assistant I've dealt with in all these years. Great job!!!
Barbara P.
5 out of 5
4/14/2020
Nina was fantastic!
Rebecca M.
5 out of 5
4/11/2020
Good job
Floyd L.
4 out of 5
4/11/2020
Very polite and knowledgeable and an excellent communicator.
Floyd L.
5 out of 5
4/11/2020
She is a very knowledgeable person with excellent customer service.
Floyd L.
5 out of 5
4/11/2020
Nina Shaw Extremely polite and courteous very good customer service.
Ramona M.
4 out of 5
4/11/2020
I have been wanting to work with Nina, but I end up with some other service advisor. Nina was great, glad I had the experience to work with her. Lori retired and I miss that connection. Thank you Nina, hope to work with Nina again, when my other car needs service.
Brian D.
4 out of 5
4/11/2020
Nina Shaw is an exceptional young woman. She goes above and beyond the norm to make everyone around her feel comfortable with their service experience. She actually waved at me as I pulled into the bay. Always remembers my name, and is consistently thorough in explaining my service needs. I wouldn’t take my VW anywhere else.
Patricia M.
5 out of 5
4/11/2020
Safe helpful and respectful in these difficult times.. I really appreciate the efforts made to make your customers feel comfortable !
Karen J.
4 out of 5
4/10/2020
Cole was really good about keeping my updated on the slow progress. My car is not having problems ...this has been a long time (five shop visits) and it seems that it is finally resolved.!!!! Thanks
Karen J.
4 out of 5
4/10/2020
I'm very happy with the results of Jesse Risks repairs. The long lasting problem seems to be fixed. I've had no further issue with my car. Thanks you so much Jesse ??
Becky M.
4 out of 5
4/10/2020
I just wished I’d asked ahead of how much some things were going cost as they ended up very expensive.
Joshua W.
4 out of 5
4/10/2020
Awesome service! Didn't have an appointment but had time to wait to pick it back up. everything went smoothly an they promptly contacted me after my service was complete.

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