Barry was very helpful and informative! I really appreciate how he made me feel like a valued customer! He is definitely an asset to WIN Hyundai!
He wasn't friendly at all. Carried on as though he was doing me a favor and not a business for which I'll pay.
Thank you Miguel Conrique good job????
He’s always helpful and willing
Miguel is a great service representative! He's very knowledgeable and listens to your needs. He takes care of everything to the best of his abilities. Also very professional and respectful!
As always Dwayne was excellent.Kept me a breast with the process and prompted me when the job was done. Thanks Dwayne!
Yes, we are very pleased with Barry's attitude and heart of service. We only go when he is working. Thank you, Barry.
Dwayne was very helpful, punctual & nice
Mr Albino take good care of my vehicle and me
Barry was helpful, prompt and the recommendations he made regarding the care of my car were accurate. It is obvious Barry prioritizes the customer and I never felt compelled to purchase products or services that would not be in my best interest. Thank you Barry, I’ll definitely be coming back to WIN Hyundai again!
Miguel is always friendly and helpful. He makes it an enjoyable experience.
D took the time to troubleshoot the problem I was having with my GPS. Much appreciated
The service was very good and very fast.
Dwayne was good. It wasn't him at all. Just my overall experience. Once my care was ready I sat for at least 10 more minutes waiting on it after asking the lady at the sales counter, who was sort of dismissive. She took my key from the counter and gung them on the wall instead of checking with Dwayne to attemp to expedite my wait. Also my car was washed and the tech only vaccumed the floors in the front. Dwayne did offer to do the rear but by then I was late for an appointment and couldn't wait any longer. I am in customer service as well and am very attentive to people's signs and body language. I got up twice after being to wait and the lady never offered to check on the status of my check out. Instead she sat begin the counter in her own world, eating, talking, and singing.
Miguel was very courteous that's second to none and just a great excellent customer service overall. I will definitely and absolutely refer customers to him.
The mechanics there are less than competent! Car picked up on Wednesday, same problem occurred again on Thursday. Was right back there on Friday. Told the following Tuesday when I picked my car, I that mechanics make mistakes. Understandable, but I absolutely disagree with your customers PAYING for the wrong repairs!!! If it wasn't for my amazing service guy, Miguel I would never return. He deserves a raise and his co-workers should take customer service lessons from him!!
Great customer service experience, felt appreciated as a customer
Mr. Harris consistently demonstrates a sensitivity to each customer's needs and is the consummate professional when communicating progress on vehicle repairs. It is because of his efforts that I recommended a client of mine to the dealership who recently purchased an Ioniq. They've been equally pleased with their overall experience. Many thanks for cultivating a culture worthy of an ovation!
Just the right personality for a service rep.
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