Win Hyundai Auto Repair Service

Tamia was great!!

Hector is a good service advisor.

good service

Barry & team wonderful as always. Thank you!

Barry was professional and patient while helping me. He explained the process very thoroughly

Thanks

Brought my car in on friday told me it would be a good idea to go home because this service is going to take a good amount of time. She never offered a shuttle ride home or a loaner car. Later via email was told that she needed to hold my car over the weekend and told me specifically will contact me again on monday. I did not hear from her specifically for an entire week. Even after i emailed her on tues and wed no response at all. I called the hyundai service department and got an apology from the service department head manager. He then told me on Wed very specifically that my car is now top priority and gave me his word that he would contact me the next day. He never did and now Im super frustrated at this point. This is by far the worst service seen. Not a single apology from Tania as well. I only had this car for a year and still have two more years on it but after this experience I am going to be returning this lease 2 years early and now have to pay a fine for returning this car. But in my mind it is still the better choice than ever continuing with Hyundai again.

Great job

My car is EXTREMELY DIRTY every time I bring my car for service the techs never cover my seats! Air wasn’t put in my tires and fluid wasn’t topped off!

I thoroughly appreciated the help and kindness that Barry provided...2 thumbs UP!!!

Barry is awesome! He made sure to explain everything that was going to be done to my vehicle and assured that I had no questions.

Thanks again for the great service

Barry does a superior job....he is very caring......I'm completely satisfied!!!!!!!!

Barry is so helpful and kind. My first time at WIN and everyone really made an impression. From the receptionist who took my call and made me a priority, to Barry and all of his help and understanding, to the employees I interacted with while waiting, and the man who took me back to get a forgotten item out of my car before I left in my loaner. Thank you a million.

Barry was courteous, professional and helpful ...

Ruben was very true to his word about letting me know when my light bulb and replacement rear windshield wiper arm came in and when it did he notified me and asked me if I could come in the same day to get it done I didn't have to make an advanced appointment I got it done the same day I was very excited to have my car all in one piece again and I love it and Ruben was great and making sure that it got done thank you so much for having a great employee for you and of course I will always give you my great business thank you

Tania Toscano, trustworthy and honest!

Barry took good care with me and got my car ready in the same day as I'm based in marina del rey.

Ruben is a wonderful service advisor! He thoroughly explained the procedures they did in my car. Great customer service! Definitely 5 stars!

Thank you