About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 1763 reviews 63%
4 star 541 reviews 19%
3 star 85 reviews 3%
2 star 204 reviews 7%
1 star 203 reviews 7%
Review Us
Robert C.
1 out of 5
1/3/2020
You’ve tried to sell my wife a cabin air filter twice even though the filter was replaced previously. Total con job from your service dept!! Came in for oil change got a quote of 69.95. The service guy gave my wife a discount of about a forty dollars off ... he says the bill for the oil change is $78.91 SOME SAVING HUH!!! Then you want me to trust your service dept with a brake job??!! I recently bought a Tacoma 4x4 in Vancouver seems they do appreciate customer service there. YOUR VERY DISHONEST AT **** HANNAH
CHRISTOPHER K.
1 out of 5
1/3/2020
When I ordered my tires I specifically asked how much the total would be, so I could pay in cash. But when I went to pay additional charges were included. What pissed me off the most is that the detailed invoice had one total and then an additional $10.00 in misc charges over and above the invoice detail. When I requested what the additional charge was for , her answer was only additional misc expenses and no additional information could be provided. As I asked to understand what it was for she just kept getting louder and sharper until I simple gave up and paid on my card. If you can't explain the details of the charges, as a consumer I don't believe those charges should valid. I see these to be nothing more than an opportunity to gouge me for a little bit more cash.
Dawnda H.
5 out of 5
1/1/2020
Very nice ,well informed professional experience.
JUDY C.
5 out of 5
1/1/2020
Great customer service.
Lorraine S.
5 out of 5
1/1/2020
Excellent in everything, she is very knowledgeable, very nice. This young lady deserves a Raise!!!!
Kelly B.
1 out of 5
12/31/2019
I made an appt. For 2:30. It took an hour and 15 min to change a tire. Why do you make appts?
MARK S.
4 out of 5
12/31/2019
Thanks Elizabeth, You Rock!!
Megan B.
5 out of 5
12/31/2019
Always amazing service
Brad L.
5 out of 5
12/30/2019
Excellent service, very accommodating and flexible with an unexpected car issue. It could not have gone smoother!
James C.
5 out of 5
12/29/2019
The entire staff are always friendly and helpful. It’s a pleasure doing business with your dealership.
Gregory S.
5 out of 5
12/29/2019
Service done in a timely manner, friendly staff
Bill H.
5 out of 5
12/29/2019
Elizabeth was very professional, friendly, and an all around pleasure to deal with.
Carl M.
3 out of 5
12/29/2019
I will come back. Chrissy was excellent, and so was Jeff. Still not sure why my Tundra pulls to the right. But they tried really hard.
Kirk K.
5 out of 5
12/29/2019
Crissy gave exceptional customer service. She communicated with me every thing, and I was kept in the loop, perfect. Good Job ????
Ernie S.
1 out of 5
12/28/2019
The first guy told it was solved Second person told us wrong part not solved yet We are still waiting to get it replaced
Mary S.
5 out of 5
12/28/2019
Quick and efficient
Robert S.
4 out of 5
12/27/2019
I stopped in yesterday on my way from Portland to Tacoma because my truck was making awful shrieking noises. Matt immediately helped me out, got my truck into service, found the parts, and made sure the work was done by 5 pm so I could pick it up on my way back. Toyota always has great service and Matt exemplifies that commitment to the customer. Thank you for your help, Matt!
Mark D.
5 out of 5
12/26/2019
Polite, friendly service
LAURA P.
5 out of 5
12/26/2019
Thank you!
Tammy S.
5 out of 5
12/25/2019
Matt is always pleasant and helpful

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.