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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1763 reviews 63%
4 star 541 reviews 19%
3 star 85 reviews 3%
2 star 204 reviews 7%
1 star 203 reviews 7%
Review Us
Jessica S.
2 out of 5
3/7/2018
Call me
WARREN S.
5 out of 5
3/6/2018
Great team
William L.
2 out of 5
3/6/2018
I now have a damaged truck .your service department does not respect or give a **** about customer vehicles they are incompetent and do it half assed I will never be back I did not pay 40000 for a vehicle to get scratched up by your incompetent staff
MERLIN D.
5 out of 5
3/6/2018
I really appreciate Keely and her attention to detail. Judy Durrah
CARY G.
5 out of 5
3/6/2018
I was very happy with the service and the free popcorn and coffee.
LLOYD S.
3 out of 5
3/6/2018
Ok. A bit long. Took 2.5 hrs and we waited.
Shawn L.
5 out of 5
3/5/2018
We are greatly satisfied.
Nancy S.
5 out of 5
3/4/2018
I had very good service.
STEVE G.
5 out of 5
3/4/2018
Great job
FALISHA K.
5 out of 5
3/4/2018
Great customer service. Very fast and efficient. Will recommend others to come to **** hannah.
Keyvan S.
2 out of 5
3/3/2018
I have been the DickHanna loyal customer for a 5 years. I came from Beaverton, OR for all my inspection service to your location. That is long way to come plus paying labor tax on top of my bill because I believed on your good services. Yesterday I realized after 55000 mile service was completed, they didn’t check rear lights. Then I have to wait an hour more after they told me the car is ready. I am curious that what “inspection or service” means? Should I have vehicle checklist and let them know what is wrong or they should check everything? Thanks, Keyvan
Amanda T.
5 out of 5
3/3/2018
Friendly and fast
Kimberly H.
2 out of 5
3/3/2018
I made an appointment and arrived the service department had not gotten the parts for the appointment which extended my stay with the sleepy baby the service lady was very helpful got the car washed if you can call it a wash many places were missed
Georgia W.
5 out of 5
3/3/2018
You guys are always so friendly. Thank you!
GEORGE D.
2 out of 5
3/3/2018
Too high misc. Charge. No senior discount. Paperwork said my battery failed but service writer said nothing about it. Been a faithful customer for many years. I am very disappointed.
Don I.
1 out of 5
3/2/2018
No need to call...had a:7:00 appt, first appt of the day. Car was not pulled back to the shop until 7:43...completed at approx 8:15.
MOHAMMAD A.
5 out of 5
3/1/2018
my visit was very satisfactory greeted with smile every things done professionally Thanks
MONICA L.
5 out of 5
3/1/2018
Thank you for the GREAT service today! I appreciate it
Shanon C.
4 out of 5
2/28/2018
Thanks so much for getting my car back in and doing the preventative maintenance. I’m low income and can’t tell you how much it means to me that Toyota always takes such good care of me and my car.
Charles F.
5 out of 5
2/28/2018
10/10

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