Shawn is amazing he always keeps us informed about what is going on with our vehicles.
My service rep, Shawn B. Is AMAZING!!!
Did not wash car like you usually do.
Said brakes failed, but on the additional sheet it indicated that the brakes and the system all were ok (green).
It seems like this was an attempt to sell something not needed.
Great job and very friendly!
She listened to me and followed through with instructions.
Thank you Shawn for the quick service! It was quick and painless. The Service was done before the stated time.
Excellent communicator: his explanations of what the problem might be with my vehicle were clear and detailed.
Your IT department is doing a lousy job keeping your computers up and running and operational.
Michele was very friendly and helpful. She was approachable and did not pressure me for extra services.
Che haluapo is always helpful and friendly
Michelle was great. The only thing I wasn’t happy with was how long it took.
Oil change and tire rotation...2 1/2 hours.
I'm angry with myself for letting Michelle not honor an agreement made one day before by Jerry, and originally. My truck was already sent to Nissan by Honda(.you) before I bought it so I don't appreciate being told there's no way for Honda to interact with Nissan concerning my truck. I'm very upset with myself for letting this happen to me
We were very clear with Shawn that we wanted the least expensive fix for the couple of finish problems. He met and exceeded our expectations. It was effortless.
Shawn is our go-to guy. Looking forward to him making good on our abraded steering wheel cover on our 2017 CRV.
I can’t believe how painless this was! Thank you, Michele, for such a seamless process. Very polite, very attentive, and friendly, and just made the whole “my car is gonna die if it doesn’t get an oil change!” thing so much easier. I will definitely be bringing my car back here-go Honda! And go Michele!
Shawn did a great job of walking me through everything this morning. Very professional and updated me through out the day. My car was done in the frame given.
I told Jerry I was going on vacation and he took care of me.
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