Outstanding job!! Was in and out for my A1 service in less than 30 min. Very pleased. Thanks!
Alexandrea was my service person and she was amazing she went above and beyond to make sure all my vehicle needs were meet I will definitely we back thank you for great customer service
Thanks to Wolf, I had an amazing experience today. And I also need to shout out to the tech, whose name I do not know. They took care of my issues with the highest integrity, care, and competence! They made right what my Lexus dealership failed to do!
Outstanding Service today!!KUDOS to ALL OF YOU!!
Danny Broughton has been my service advisor for years and years. He was one of a kind. I will miss him very much. He is the sole reason I continued to buy and service all my Honda’s at Freedom. Wolf did a great job for me today and I look forward to continued awesome service!!!
Cheers,
Mike Welge
Kevin was dismissive and would not listen or check if we had a warranty, which we did.
It took me going in with my paperwork and speaking to Troy to resolve our concerns.
Poor representative for you business
Considering taking business elsewhere as this is a continual problem
Mikie rocked it! He went the extra mile. -Colm M
Great service, but expensive
valve stem cap was not put back on tire
Great service; Michael Chapman was very informative.
I bought a service warranty under the false impression that everything was covered and now I need a sensor and it’s gonna cost me $100 for the deductible which I find out that’s the deductible. Sounds like the extended coverage is basically fraud since you pay for the coverage and then a deductible! Now the cup holder broke again, and they’re not replacing it for free so it sounds like There’s a bad cup holder product there. Honda is becoming a poor company I need the public to know about these practices so they can make a sound decision the next time they purchase a vehicle! Honda is now losing a customer over $100! Honda’s quality is going down the tubes. Thank you very much have a great day!
5/5 great service. Would always take some free popcorn though.
The team delivered excellent service
Wolf is awesome to work with. Professional and kept me informed about my truck. I have purchased mini vans with you for my company and came to you for my vehicle because of your service.
Just wish it didn't cost so much. I am pleased that I was told that one of the things that needed repair could be done at a later time.
I do not use a key fob to unlock my 2005 Accord. I use the grey valet key that came with the car. My ignition assembly was replaced a few years ago, and I use a black key that looks similar to the grey valet key to start the engine. I have never had an issue unlocking my car with the grey key. After picking my car up from the service department today, I stopped at the store for essentials. At this time I locked my car as usual. When I finished in the store and tried to unlock my car, I was stuck trying to gently wiggle the key into the lock for about 5 minutes until I was able to gain access. I know things do break on cars with over 340,000 miles on them, but this seems like more than a coincidence. On top of that, I was charged for diagnostics to determine where I was losing coolant, but the paperwork says that they were unable to perform pressure testing because of a warped part of my radiator. I understand how that could be an issue, but I am less than satisfied that I was not notified that a full diagnosis could not be performed and still charged the full amount. I’m new to Colorado, so I will consider this a learning experience for my future car needs.
I always get good fast friendly service
Post maintenance, excessive Road noise and vehicle vibration. Cell phone shakes lose from vent. Second maintenance stated noise due to “aggressive sport tires”. Don’t understand why we never had this issue until we had maintenance done? We’ve had the same tires for 9 months.
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