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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1858 reviews 61%
4 star 716 reviews 24%
3 star 75 reviews 2%
2 star 198 reviews 7%
1 star 197 reviews 6%
Review Us
The Frank.
5 out of 5
10/6/2020
Excellent service
Rika B.
5 out of 5
10/6/2020
Alexandra did a great job!!
Charles J.
2 out of 5
10/6/2020
Your service people need to be available when asked repeatedly for status; you need to not hang up on customers who call because their texts aren't being answered; and you need to have a manager available to help in such bad service situations.
Lowery T.
5 out of 5
10/6/2020
Always feel confident about your service.
Amanda E.
1 out of 5
10/5/2020
I was told that an after market intake was causing my car to show codes and told I needed to bring my original intake to run proper diagnostics. The code we were given did reflect anything with an intake issue. Then I was charged to put my old intake back on but wasn't told about it till after my car was done. Something I could have done at home. I will not return to freedom honda for service
Janet S.
3 out of 5
10/5/2020
Not really sure why my car was not washed. Went in for an oil change but addresses other issues. Spent 3 hours waiting at facility. That was okay. But just surprised my car was not washed. Spent over $600 on maintenance. Janet S
Roland M.
4 out of 5
10/4/2020
No issue. On time. Fast.
Donald M.
5 out of 5
10/4/2020
Wolf provided outstanding service!
Carla D.
5 out of 5
10/4/2020
Everyone was very kind and helpful.
John A.
4 out of 5
10/4/2020
Kevin was very friendly and helpful. The only issue I have is being charged 20 dollars for a tired rotation.
Tim H.
5 out of 5
10/4/2020
My experience was a 5 thanks to Marti in the service department. He was an absolute professional advocating for me in my transmission issue and ensuring I was updated along the way!
John A.
4 out of 5
10/4/2020
My service advisor, Alex, was very friendly and attentive. She and all the Freedom Honda Team over delivered servicing my Pilot today. Thank you.
Chuck M.
5 out of 5
10/4/2020
Friendly and professional
Kai Lee.
5 out of 5
10/3/2020
Professional service. Much appreciated
Jeffrey C.
5 out of 5
10/3/2020
Thanks to Mike for great service!
Tong H.
5 out of 5
10/3/2020
Great
Marshall S.
5 out of 5
10/3/2020
Great service.
Cindy F.
5 out of 5
10/3/2020
Everyone was friendly and great to work with.
James M.
5 out of 5
10/3/2020
Customer Service rep Stephanie was great!
Terry T.
5 out of 5
10/3/2020
Made everything easy.

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