You guys usually throw in a free car wash, but today didn’t….but that’s not what takes the cake for the unhappy service. I was not told that my car has problems. My receipt says that I have $500 worth of problems to fix?? Since when? Spark plug adjust for when I hit 105k? Didn’t I do that? And if not, I know I have been in since then, why wasn’t I told this??
Angelo was so nice and funny 5/5
Stephanie **** was amazing to work with, She is a true treasure for your business and hands down the best person I have worked with.
I was completely satisfied with Dustin and the service experience at Freedom Honda!
Very good service visit. Pleasant professional staff. As much as I like them, I’m very happy that so far my Honda is doing very well and I probably won’t see you very often. And yes they get 5’s from me.
Everything went well, Natasha went beyond the call to get things done..,
I explained my car was shutting off when I was driving it and when they sent me my estimate on what was wrong with my car it just had brakes need to be replaced fluid and other stuff that had nothing to do with my original issue and when I asked Stephanie what about the issue with my car shutting off she said let me put you on hold and i will check with repair guy then came back and said it so strange when he checked alternator it was fine and when he just checked it now it's coming up bad. Very disappointed with the service I received.
I submitted all 5 ratings!!! Service was amazing and Danny did a fabulous job
!! I will always have my car serviced at Freedom Honda!
Thank you for persevering and finding a solution to the problem
Dylan was great. Austin was great
Excellent service in about an hour!
Service was fast. Stephanie **** thank you for being so thorough
You guys always do great work, we appreciate knowing our now somewhat older pilot will last many more years because of the care and Maintnance it receives. Danny always makes sure we get all the coupons too and we appreciate that.
5 is correct. Prompt check in, fast, friendly service.
Everything was good communication wise. But I was denied warranty because assume and said my car was modified when it was not. I was forced to pay out of pocket which was unprofessional and unethical.
Your representatives are fantastic, I really appreciate their customer care and honest appraisal of my service needs. However, I’m not impressed with my 2014 Honda Odyssey’s transmission, which apparently needs to be replaced after only 8 years. Your people are great, your product is lacking.
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