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Real Reviews From Verified Customers

Service Center Review Summary

5 star 278 reviews 67%
4 star 79 reviews 19%
3 star 13 reviews 3%
2 star 24 reviews 6%
1 star 24 reviews 6%
Review Us
Rick C.
1 out of 5
3/19/2017
When the service department was unable to identify the problem with our car, the service manager, Eric, was rude to me basically telling me I was stupid and was making things up -- As though I would purposely spend the greater part of my day while on vacation having my car towed and sitting around in a service center or waiting around while the rest of my family enjoyed the day. Had he said "We're sorry, we couldn't pinpoint the trouble at this time. Take it back to your dealer." I could live with that. But to be treated like a fool is unacceptable. There is no excuse for rude behavior. I was very disappointed because he'd been very nice about making the appointment to let us tow the car in for service.
MARCELLA P.
4 out of 5
3/19/2017
He was on the ball sufficient and kept me updated
Lourdes C.
1 out of 5
3/19/2017
Please contact me at ****-****-xxxx
Joel C.
2 out of 5
3/18/2017
The worst service I have ever had. I do not plan to ever come here again
David A.
5 out of 5
3/18/2017
Very professional demeanor, and great service oriented attitude & atmosphere.
Jose R.
5 out of 5
3/18/2017
Thank you for the great service!
Roxane D.
5 out of 5
3/18/2017
Very friendly and helpful staff. Thank you so much.
Kendra D.
5 out of 5
3/18/2017
Thanks for going the extra mile!
Rose B.
4 out of 5
3/18/2017
Because I was well taken care of Rancho was my first stop for shopping for my new car...Mike did stellar for me...!
Jay C.
5 out of 5
3/18/2017
He was very courteous, professional and listened to my concerns I had
Sylvia C.
5 out of 5
3/18/2017
Very happy with service and Joann. Thank you.
Linda S.
5 out of 5
3/18/2017
Very fast efficient service!!!
John L.
5 out of 5
3/18/2017
He did an excellent job. Was in contact we me all the time
Daniel R.
5 out of 5
3/18/2017
Cassie was very helpful with my vehicle and kept me updated with the the work
Tim H.
5 out of 5
3/18/2017
The work was completed in a timely manner
George B.
4 out of 5
3/17/2017
Mr Tarpley is very professional and competent. He is a credit to Rancho Motor Co. Completely satisfied!
JOHN S.
4 out of 5
3/17/2017
See you next time !
DAVE M.
5 out of 5
3/17/2017
Everyone was very pleasant and kept us well informed Sherry Mueller
Tammy P.
5 out of 5
3/17/2017
Mr.Tarpley was perfect. Kind, courtesy and professional. It was a pleasure doing business with him.
Don E.
4 out of 5
3/17/2017
All is good

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