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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5538 reviews 74%
4 star 1281 reviews 17%
3 star 407 reviews 5%
2 star 173 reviews 2%
1 star 123 reviews 2%
Review Us
Chiko M.
5 out of 5
3/1/2018
Everyone in the service department is courteous and helpful. Thank you for being special to your customers.
VINCENT L.
5 out of 5
3/1/2018
Great service thanks
JOSHUA S.
5 out of 5
3/1/2018
Thomas was fantastic onsite and with his follow-up. 5 star service all the way! His service matches the luxury experience of driving in a Mercedes and is consistent with the brand! This is excellent and I look forward to my next trip back to Mercedes of Marin, thanks to Thomas.
Adrianus Q.
4 out of 5
2/28/2018
The service provided by Tony was excellent. Timely, kept me informed on progress and made sure all my concerns were addressed. Tony is the reason why i’m a return customer as MB Marin
Jack C.
5 out of 5
2/28/2018
Excellent service - have worked with Eliseo for years and he always provides outstanding service
Peter H.
5 out of 5
2/28/2018
Thomas is very knowledgeable and thorough when describing work performed and/or work to be performed. He's very personable & professional as well.
Albert F.
5 out of 5
2/28/2018
Professional service.
Kenneth D.
5 out of 5
2/28/2018
Thanks for the loaner! Really appreciate the top-notch service.
Paul G.
5 out of 5
2/28/2018
No. It was Austin who was my service manager. But he was great.
Alfonso A.
5 out of 5
2/28/2018
Great customer service; I was pleased. Thanks
Rajiv B.
5 out of 5
2/28/2018
Very nice service
Michael T.
5 out of 5
2/28/2018
Mark was exceptional in all areas. I could not ask for a better experience. Very pleased with the service and look forward to my next visit.
Robert I.
5 out of 5
2/28/2018
Mark always takes good care of me
Karla G.
5 out of 5
2/28/2018
Thanks for the prompt service today. Mark got me through so smoothly. Thank you
DALE H.
4 out of 5
2/27/2018
Eliseo is the consummate professional. He’s got superb interpersonal skills as well as knowledge about my Mercedes vehicle. I missed his presence when he was on leave, and I’m glad he’s returned.
PASCAL J.
5 out of 5
2/27/2018
Toni makes miracles, he is the God of Service Advisor. Yes, I’m a Happy Customer. Sincerely, PASCAL J
Hans P.
5 out of 5
2/26/2018
Eliseo Estrada did a great job providing an excellent service experience. Very satisfied with the professional handling of all my concerns.
Alexander K.
5 out of 5
2/25/2018
Great service! Will come again. Thank you.
Seow K.
4 out of 5
2/25/2018
I am very glad I got Steven Drew to handle the problem. He is a great guy.
Richard L.
5 out of 5
2/24/2018
Tony is AWESOME!!

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