Mercedes-Benz of Marin Auto Repair Service Center

Horrible service and zero communication!

Efficient and kindly manner

My service representative Eliseo was great. I have been working with him for many years. I appreciate his attention to detail. As always, everything was perfect. Many thanks!

Eliseo is always kind and on time I was early and got me right in and got my car back from service the same day.

Eliseo is the best

I’m always treated well. Thanks

Eliseo is very professional and very knowledgeable of his craft.

Great Service

Good

Angelo was very pleasent and professional. And the car was ready quickly! Thank you.

Angelo was wonderful and gave me five star service. Thank you!

Angelo was very helpful and responsive. Please make sure he’s always assigned to me. Far better communication and experience thsn last time. Thank you Angelo

I am very Satisfied with the job you did with my car this past week. Thank you very much. Hilda H

He is excellent

Great service from Eliseo. He understood my frustration with the delays due to MB errors ie., MB did not order the windshield ahead of time which resulted in the service taking 8 days instead of 2.

Not completely. I had ordered the little Mercedes lights that light up the ground when you open the front doors. My salesperson David Ramsey (no longer employed there) had called me and told me they were in. They were supposed to be less than 200.00. That's what he quoted me. When I picked up the car,they weren't installed. Then I noticed on another page a quote was 418.50. That's more than double what I was quoted before. And they didnt even bring it up even though the part had come in. That's just bad customer service. I was very disappointed. At this point I don't want them unless they are no charge. They also had to keep my car overnight which wasn't discussed until we got there. Yes they supplied me with an uber but I was still without any car. They said there were no loaners available. How is that? Weve had Mercedes prior to this one and that's never happened. However I do love my car. Regards, Linda G

Mark Greenblat represents the best of mercedes benz

I love the par excellent services

Always does a great job!

I don’t know if I’m satisfied. Since I can’t tell anything was done, I would like information on the process and how it will make a difference in my interior and exterior