Mercedes-Benz of Marin Auto Repair Service Center

Eliseo was super professional. I was totally impressed with him. Best service person in all of the years I have been at RAB which is a very long time. He is definitely worthy of a management position.

Thank you so much much!

Mark is professional, efficient and personable.

Tony is very nice & friendly

Angelo is an excellent communicator!

Tony is the best. Pro.

Superior!!

Steven was very patient in explaining my car’s condition. Service is excellent.

I’ve been satisfied with Tony Danai ever since you hired him. A valuable asset for your team ????????????

Eliseo is the reason I come to Mercedes of Marin. He is professional, friendly and thorough. I feel like I am been taken care of, not advantage of. I have enjoyed been a customer here for 15 years. My next chapter in life is an Airstream and I am selling my car and traveling cross country for the next year or so. If I settle back in the Bay Area, I am sure I will come back to a Mercedes If Marin. Great service!!!

great job

Eliseo has a positive attitude, and very thorough.

Mark was very pleasant and engaging as was the driver and I think his name is Tim but I’m not sure.

Best service ever! Eliseo is fantastic as always.

Eliseo is a true professional and I’m always glad to see he’s helping me.

Tony is great- listens, responds, communicaties fully.

All was good. I would have appreciated a status report sometime around mid afternoon.

He is amazing and great follow up. Fantastic service

Excellent customer service overall!

Angelo was very nice and great to work with, easy to get a hold of. I was Surprised that by 3:00pm they had not even started the detailing and sealing of my seats that I was Primarily there for. Knowing that takes 4 hours as I was Told at 9:30am I would Have thought that would have been first. The latch on the trunk was a minor problem to me and I said That at drop off. Unfortunately I was Not able to get the sealing done because I needed my car back that evening and had not expected this go into the next morning. So I will Have to bring the car back. Just as an additional side note and I understand This part can be hard but I dropped Off a GLS 450 so obviously I have A bigger car for a reason. I was Given as a loaner a tiny sport car that I could Barely get the car seat in. Just a note that it might be nice to be given a similar size car to what you drop off. Maybe this already is what you guys try to do and today this was all that was left. I really Do appreciate the loaner so it’s not a complaint as much as a suggestion. Thanks so much!