Tracy was helpful and pleasant
Traci Crespo was extremely helpful, knowledgeable and is the epitome of excellent customer service
I don’t care for Uber in place of your own shuttle.
I understand your motive but one reason
I stay with your service for a 2011 CLS
is exactly that - personal service...e
Eliseo is fabulous...
For your long term Mercedes followers - keep your
Vans/shuttles - I don’t care for cheap u er unless you use black Uber...
I was talked out of my reserved loaner vehicle to wait while they replaced the light.i was told it would be a quick fix.I waited an hour and half only to be told I need to bring my car back and that they needed to order the part. They should have told me this sooner. Also your firm repeatedly addresses my account under my husband's name. It is not his vehicle and he has nothing to do with it. I find it disrespectful to continually address him when it comes to my car.
Thank you Eliseo! Wonderful job as always!
Amazing. Eliseo is fantastic and a great representation of what your organization. Not just with myself but in how I observed him interacting with both guests and colleagues.
Hard to find individuals who understand how to connect well while being informative
Traci is a fantastic customer service representative. She is sharp, friendly, professional and with-it. She exceeded my expectations in every way. You are fortunate to have her on your team.
Mark is absolutely fabulous!!!
Tony provides such good, timely & courteous service, it is a pleasure doing business with him.
Eliseo & his associate were great ! I waited for my car and they update me every single time. Above & beyond service! Keep up the great work!
I am very happy with service provided... Cheers
Eliseo is the reason that we have
our cars serviced at MB of Marin.
We trust him.
She was really helpful and great. Super advisor.
Service adviser was extremely helpful and understanding of my needs. Everyone I met was courteous, expressed a willingness to assist and professional.
His constant desire to assist is most commendable!
Noah was amazing!!! Awesome customer service!!!
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