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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5538 reviews 74%
4 star 1281 reviews 17%
3 star 407 reviews 5%
2 star 173 reviews 2%
1 star 123 reviews 2%
Review Us
Macielo S.
5 out of 5
9/1/2019
Angelo Gomez was very helpful and very pleasant Service rep and I would like to commend him for his great job.
Scott C.
3 out of 5
9/1/2019
Service agent apparently went home sick. No one was assigned responsibility for my car. I called twice to check on status, got no help. Showed up just before closing only to find that my car had not even been looked at. Keep in mind I took a day off of work to have this service done. Thank goodness for Tracy who stepped up and got my car looked at and fixed., in about five minutes. All in all, issue resolved, but service was very subpar
HUMBERTO C.
5 out of 5
9/1/2019
Angelo provided the best customer service and was very helpful gave me a great experience with Mercedes Benz of Marin
STEVE S.
5 out of 5
9/1/2019
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SANDRA R.
5 out of 5
9/1/2019
Traci is extremely informative and helpful throughout the entire service I am extremely satisfied with her customer service
Serhat T.
5 out of 5
8/31/2019
Handled a tedious process professionally. Thank you.
Ruth D.
5 out of 5
8/31/2019
Great service. Thank you.
CHRISTIAN C.
2 out of 5
8/31/2019
Service not complete yet...
Sarah H.
5 out of 5
8/31/2019
I’ve worked with Noah a couple times now and she has always been wonderful!
Jeremy B.
5 out of 5
8/31/2019
Traci was great. She went above and beyond to ensure all my requirements were met.
Richard L.
5 out of 5
8/31/2019
Tony is the MAN!!
Mark M.
5 out of 5
8/30/2019
Great service as always
Grace S.
5 out of 5
8/30/2019
Excellent professional service!
CHRISTINE M.
5 out of 5
8/30/2019
Tracy was great, very helpful.
John B.
5 out of 5
8/30/2019
Angelo and Mercedes of Marin always does a great job!
Loretta K.
5 out of 5
8/30/2019
Eliseo is always professional, competent and courteous. Always a pleasure having him to be my advisor.
David B.
5 out of 5
8/30/2019
Eliseo is the best!
Tania W.
5 out of 5
8/30/2019
Very accommodating, thank you.
Lenore M.
5 out of 5
8/30/2019
Angelo is the BEST!
Mairead M.
5 out of 5
8/30/2019
Traci was top notch

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