Friendly, efficient & had our best interest in mind.
Very personal professional outstanding ability to make one feel secure that the work performed is the best
She was very professional and very responsive to my needs!
Elesio always does a great professional job
Tony was exceptionally pleasant and went beyond expectations to be accommodating. He is clearly highly service oriented and is a real asset to this Mercedes dealership.
I felt very taken care of and appreciated the expedited service time.
Very professional and knowledgeable service advisor.
She’s awesome! Just have her text as she isn’t at her desk to answer calls - love her though!
Thank you kham! You have done great job!!!
Tony is great; professional and thorough. MB of Marin has a winner in Tony!
I shouldn’t have had to pay to unlock my car when it’s not supposed to lock itself when the key is inside.
Angelo was very helpful in getting my car serviced. He went way beyond keeping in touch and updated with the progress of my car. I was very happy with my service! Thanks Cheryl M
Anthony was my service person
Traci Crespo was fabulous. She found errors from the past in my accounting and had them corrected. She offered a car wash. She is kind. She was approachable, very hard to find this kind of customer service in a business establishment. I hope to continue to have Traci as my service consultant I’m the future. I also trust that my car is well taken care of and I will have many years driving this wonderful car.
Angelo is the best! Thank you so much!
I arrived 15 minutes prior to my appointment. I was immediately seen . I received a call within 1 hour to say the work was complete.
I was/am completely satisfied.
I had a 9:30 appointment and finally got frustrated at 10 am that I had not been greeted at the very least, let alone helped that I had to hunt down the person my appointment was with. My ride was also there. Huge inconvenience. I was so unimpressed.
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