Service Center

Real Reviews From Verified Customers

GRACE T.
5 out of 5
9/20/2019
Friendly, efficient & had our best interest in mind.
John W.
5 out of 5
9/20/2019
Very personal professional outstanding ability to make one feel secure that the work performed is the best
Gail M.
5 out of 5
9/20/2019
She was very professional and very responsive to my needs!
Steven B.
5 out of 5
9/20/2019
Eliseo is amazing!!!
Stanley C.
5 out of 5
9/19/2019
Elesio always does a great professional job
Raquel F.
5 out of 5
9/19/2019
Thank you!
Rita G.
5 out of 5
9/19/2019
Tony was exceptionally pleasant and went beyond expectations to be accommodating. He is clearly highly service oriented and is a real asset to this Mercedes dealership.
Alexia R.
5 out of 5
9/19/2019
I felt very taken care of and appreciated the expedited service time.
Cynthia L.
5 out of 5
9/19/2019
Very professional and knowledgeable service advisor.
Kristin S.
5 out of 5
9/19/2019
She’s awesome! Just have her text as she isn’t at her desk to answer calls - love her though!
Treila M.
5 out of 5
9/18/2019
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Mi Q.
5 out of 5
9/18/2019
Thank you kham! You have done great job!!!
CATHERINE V.
5 out of 5
9/18/2019
Tony is great; professional and thorough. MB of Marin has a winner in Tony!
Jean S.
1 out of 5
9/18/2019
I shouldn’t have had to pay to unlock my car when it’s not supposed to lock itself when the key is inside.
Cheryl M.
5 out of 5
9/18/2019
Angelo was very helpful in getting my car serviced. He went way beyond keeping in touch and updated with the progress of my car. I was very happy with my service! Thanks Cheryl M
Deborah H.
5 out of 5
9/17/2019
Anthony was my service person
SHIRLEY C.
5 out of 5
9/16/2019
Traci Crespo was fabulous. She found errors from the past in my accounting and had them corrected. She offered a car wash. She is kind. She was approachable, very hard to find this kind of customer service in a business establishment. I hope to continue to have Traci as my service consultant I’m the future. I also trust that my car is well taken care of and I will have many years driving this wonderful car.
Korhan B.
5 out of 5
9/16/2019
Angelo is the best! Thank you so much!
Sheila P.
3 out of 5
9/16/2019
I arrived 15 minutes prior to my appointment. I was immediately seen . I received a call within 1 hour to say the work was complete. I was/am completely satisfied.
Holly N.
3 out of 5
9/15/2019
I had a 9:30 appointment and finally got frustrated at 10 am that I had not been greeted at the very least, let alone helped that I had to hunt down the person my appointment was with. My ride was also there. Huge inconvenience. I was so unimpressed.

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