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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5538 reviews 74%
4 star 1281 reviews 17%
3 star 407 reviews 5%
2 star 173 reviews 2%
1 star 123 reviews 2%
Review Us
Julie D.
5 out of 5
11/17/2019
Angelo is knowledgeable, professional and responsive. Don’t lose him! It’s important to see familiar faces who have been at the dealership through the many changes. Angelo is calm, cool & collected and ALWAYS maintains a positive outlook. Thank you. Julie D
Sara C.
5 out of 5
11/16/2019
Angelo was great to work with. He was timely in responses and clear about what was going on. Thank you, Angelo!
Nouman T.
3 out of 5
11/16/2019
The car was returned without cleaning the inside or the outside.
Kathryn R.
5 out of 5
11/16/2019
Angelo is extremely helpful and put me at ease. He is a great asset to your group!
Karinelke H.
5 out of 5
11/16/2019
Eliseo is delightful
Peter P.
5 out of 5
11/16/2019
As always, Mark Greenblatt made this morning’s service check as pleasant as possible. In total, my family has purchase 7 cars from Mercedes of Marin. Mark is the reason for our continued loyalty.
Irwin G.
5 out of 5
11/16/2019
Excellent follow up by Noah.
Paul S.
5 out of 5
11/16/2019
Eliso is awesome!
Ladan M.
5 out of 5
11/16/2019
Tracy did a great Job! The receptionist who originally made my appointment for a re-call, forgot to send me an email confirmation or enter the appointment to the system. I was totally disappointed... However, Tracy totally turned around this situation and accommodate me!
Bernd E.
5 out of 5
11/16/2019
Stephen is very knowledgeable about all things Mercedes. He’s a real asset to RAB motors.
DAVID M.
5 out of 5
11/15/2019
Mark was fantastic as always. Thank you.
DORIS K.
5 out of 5
11/15/2019
None
Mordechai W.
5 out of 5
11/15/2019
Elisio is always a pleasure to work with! Very supportive and helpful! Thank you
Gloria R.
5 out of 5
11/15/2019
Kept me informed and provided excellent service.
Cynthia L.
5 out of 5
11/15/2019
Love Mark!!!!
Jeff G.
5 out of 5
11/15/2019
He was outstanding
Joe L.
5 out of 5
11/15/2019
He provided the best service
ALAN S.
4 out of 5
11/15/2019
I have no idea who Reyna Parafina is.
Lakeysia B.
3 out of 5
11/15/2019
Roof shade still makes a rather loud rubbing noise. The same exact noise I pointed out when I dropped my car off.
Linda T.
5 out of 5
11/15/2019
Steven is very pleasant and accommodating... He explained the service and the cost very clearly.

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