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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5538 reviews 74%
4 star 1281 reviews 17%
3 star 407 reviews 5%
2 star 173 reviews 2%
1 star 123 reviews 2%
Review Us
Manuel H.
5 out of 5
3/27/2020
Mr Soriano’s service was a 5 stars Courteous, polite and helpful I could t ask for anything More
John H.
5 out of 5
3/27/2020
Steven & the Mercedes Marin team are great. He took care of everything.
Marvin S.
5 out of 5
3/26/2020
He is the best at what he does best which is to bless his customers with awesome service. Great man to have present at Mercedes of Marin.
John S.
4 out of 5
3/26/2020
Elisio couldn’t have been easier to work with. He is knowledgeable, efficient, and a pleasure to talk with. He represents Mercedes well while at the same time made me feel he was in my court. You guys are lucky to have him and I was lucky to work with him.
Peter T.
4 out of 5
3/25/2020
Eliseo is terrific!!
Quandra R.
5 out of 5
3/25/2020
Traci was wonderful and she made my experience totally seamless
William W.
5 out of 5
3/25/2020
Gracie did a great job. Very knowledgeable and friendly, and easy to work with.
Mary A.
4 out of 5
3/25/2020
Eliseo Estrada is why we keep coming to Mercedes of Marin !
Sheree A.
5 out of 5
3/25/2020
Very good service
Nadine V.
5 out of 5
3/24/2020
He is the best!
Aquanetta D.
5 out of 5
3/24/2020
Steven was engaging and friendly.
Nicholas H.
5 out of 5
3/22/2020
Great job!
Maria J.
1 out of 5
3/22/2020
One day service appointment triggered three separate trips from Napa to Marin. NOX sensors failed immediately after routine service.
JOHN G.
4 out of 5
3/21/2020
We worked through multiple issues to get my B Class back on the road.
Kimberly T.
5 out of 5
3/21/2020
Fabulous service
Lawerence T.
5 out of 5
3/21/2020
Did a great job. He needs to follow up on the computer problem that is short changing me one prepaid service.
Rakesh D.
5 out of 5
3/21/2020
Very well job done and excellent service with regular update. Thanks Traci
Jeffrey S.
4 out of 5
3/21/2020
Eliseo was very comprehensive and an excellent communicator.
John S.
5 out of 5
3/21/2020
The service was very good I would recommend them to anyone Britney did a great job
Mark C.
5 out of 5
3/21/2020
He was pleasant and professional.

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