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Real Reviews From Verified Customers

Service Center Review Summary

5 star 22578 reviews 72%
4 star 6507 reviews 21%
3 star 579 reviews 2%
2 star 885 reviews 3%
1 star 746 reviews 2%
Review Us
Nelly L.
5 out of 5
9/21/2021
He’s very helpful
Alan I.
5 out of 5
9/21/2021
Good job!
Karen B.
5 out of 5
9/21/2021
He was great as always
Elizabeth L.
4 out of 5
9/21/2021
Excellent job by service advisor and tech.
Christopher T.
5 out of 5
9/21/2021
Great customer service and knowledgeable! Thanks again!
Martin C.
5 out of 5
9/21/2021
John is great He is a very good asses for the company
Janis S.
4 out of 5
9/21/2021
Beau and the service manager went above the average to keep me as a loyal customer. They both addressed an ongoing problem once and for all. I left with a smile on my face and a satisfying monetary cost. I will continue to be a loyal customer even though I live 60 miles away. Thank you Longo service department.
Connie T.
5 out of 5
9/21/2021
Great service!
Avon L.
5 out of 5
9/21/2021
Great service with friendly sales associate (Thanks! to Mr.Michael Chico)
Dianne T.
5 out of 5
9/21/2021
The service was quick.
Victor B.
5 out of 5
9/21/2021
10/10
Wendy P.
5 out of 5
9/21/2021
Excellent service!!
Wanjing W.
1 out of 5
9/21/2021
Waited too long and expensive
Vy L.
5 out of 5
9/21/2021
The best service ever.
Tiffani S.
5 out of 5
9/21/2021
Always the best! Will continue to come to El Monte Lexus over Tustin Lexus any day!
BIENVENIDO D.
5 out of 5
9/20/2021
Satisfied, keep it up. I’ll bring my other Lexus car for service. Thank you!
William S.
4 out of 5
9/20/2021
Francis always treats me like I'm the King of England or the President of the US. He knows whereof he speaks and is excellent at explaining any repairs or maintenance that are required or suggested. I have never had anything other than excellent service and experiences at Longo and can't imagine going anywhere else to have my car serviced.
Robert G.
4 out of 5
9/20/2021
As always Longo Lexus did an excellent job in servicing my vehicle. Mr. Wong, is a great Service Manager & has handled my service needs in a professional. You are lucky to have such a caring individual in your organization. Bob Gonzalez
Pauline L.
5 out of 5
9/20/2021
Jim Palmer was thorough and answered all of my questions
RHONDA S.
5 out of 5
9/20/2021
None

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