Francis was great as always and everything about the experiences with Long exceptional
Great service! Very helpful and knowledgeable.
Edgar was excellent in communicating the status of repairs and in coordinating the availability of items required.
I may need to follow up regarding engine light came on after driving about 40 miles post delivery, not sure this issue relates to the service work done or not. I'll drive the car for couple of days and will contact James for recommendation if the engine light does not go away. Since I bought the car from Longo Lexus, like the service at Longo and I live in Camarillo, best for me to come on Saturday's unless Longo can provide Mobile service.
Keep up the excellent work.
Great service, very friendly staff!
First time using the concierge service and it was so convenient. The gentleman that picked up and returned my car was polite and very friendly. Thank you.
Everything went smoothly.
Man Wang provide us very professional services.
Francis Saldana took care of all my questions and needs he is very professional and has great customer service! Kuddos to Francis and the Longo Lexus team.
Francis was very personable and explained the service very well
Francis is great. He is the best in the business. He is very knowledgeable and works hard to make sure the customer is satisfied. I have known Francis for 10 years.
I would like to commend Francis for his professional manner in dealing with me. He was very accommodating & sensitive to my needs.. I would choose him to be my adviser for my next service.
Beau was very patient and explained the service procedures to me. He also made sure the car was ready sooner, as he knew I was waiting for it. I appreciated his kindness.
Man was very professional and worked hard to make sure I was satisfied wirh the service.
Thank you very much, Man.
I was very pleased with Frank throughout my car service experience. Really enjoy working with him. He kept me aware of what was going on and the timeframe for completion.
Thank you for going above and beyond with your service. Thank you David Prada.
As always, everyone at Longo Lexus are professional, respectful and always puts a smile on my face. I had the pleasure in working with Rene Reynosa, he went over everything that were discussed about my vehicle and made sure I was taken care of. Thank you Rene and thank you Longo for keeping my vehicle safe to drive.
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