After our car was finally found... everything was great. David was very helpful and communicated the issues with the car very well. Wendy deluveredtbe car with a friendly and professional demeanor. We’re very happy with Longo Lexus. Thank you
The professionalism of staff. The extra effort to be sure the process is easy and convenient for me. I appreciate the Uber service.
Beau is very professional and patient.
Francis - Was great from the moment I came in to the moment I left. The techs took great care of my NX 300h
The serve experience was professional and pleasant.
Thanks Longo!!
Brought car in for a/c not blowing cold enough & ammonia smell thru air vents. Still have same problems
I’ve enjoyed, once again, very prompt and completely satisfied service. I trust my regular service person, Man Wong, to always take care and insure that vehicle is taken care of.
Frank goes above and beyond. He’s a good listeners And resolves the
Issues.
Francis Saldana is so knowledgeable about my Lexus and always willing to give information and answer all of my questions. It is a pleasure to do business with him.
If it was not for Frank always being the kind and reassuring person that he is, I most likely not take my car to Longo. The gold in customer service. Getting my car detailed is still on my wish list. Thank you for all you do. Kind regards, Diana W
Edgar was great! Under promised and over delivered on the time it was going to take for the work to be completed.
It was fast and clear and I was able to go to my work on time.
I appreciate Beau's professionalism and friendliness. Awesome service!
Satisfied “plus” ...responsive, personable, and efficient. The quality service I’ve learned to expect from Longo.
Frank was excellent. My wife and I have been servicing our cars at Longo Lexus for close to 20 years. Frank is the only representative who asked if we had AAA. This gave os a 10% discount. This simple step should be incorporated into every rep’s basic duties
Thank for haveing my car ready in a short amount of time.
I was very pleased with his customer service.
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