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Real Reviews From Verified Customers

Service Center Review Summary

5 star 22578 reviews 72%
4 star 6507 reviews 21%
3 star 579 reviews 2%
2 star 885 reviews 3%
1 star 746 reviews 2%
Review Us
Siobhan B.
5 out of 5
9/21/2020
Jennifer was amazing. Considerate and through.
Gary N.
5 out of 5
9/21/2020
All issues were resolved. Very satisfied with results and customer service.
DAVID T.
5 out of 5
9/21/2020
I was pleased with his service.
Chan K.
2 out of 5
9/21/2020
Promised 2:30 pm for job completion. Car was not ready until 4:00 pm.
Laura S.
4 out of 5
9/21/2020
It was the first time I took my car to a Lexus dealer for service (I purchased the car in January). I couldn’t have asked for better service.
Dan T.
5 out of 5
9/21/2020
Great Service
Dora G.
4 out of 5
9/21/2020
I understand bcuz of the pandemic situation, however I missed the coffee!! Other than that, I am happy with the staff at Longo!
Christine T.
2 out of 5
9/21/2020
Waiting too long.
Mengchan T.
5 out of 5
9/21/2020
James is very professional
RICHARD H.
5 out of 5
9/21/2020
Excellent service and personnel.
David L.
5 out of 5
9/21/2020
I always request Francis as my service rep. Customer service is always exceptional. He is always upfront and keeps me informed.
Laura M.
4 out of 5
9/20/2020
All went well for the most part.
David R.
4 out of 5
9/20/2020
I was not pleased my car was not washed, there no reason why it was not done!
MANNA H.
5 out of 5
9/20/2020
Very good service.
Sandy L.
5 out of 5
9/20/2020
Nice services always with Man Wong !
Hong K.
5 out of 5
9/20/2020
He is the best service person who I can depend on. Just awesome. Two thumbs up
Kwang S.
4 out of 5
9/20/2020
Very helpful w the work that’s needed and I didn’t have to wait long
LORRIE D.
5 out of 5
9/20/2020
Excellent customer service!
Hung C.
5 out of 5
9/20/2020
Beau was very professional and provided a wonderful experience in regards to getting my car service. Will definitely be back for more service in the future. Thank you
Aaron P.
5 out of 5
9/20/2020
very good?prefect?thanks again?

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