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Real Reviews From Verified Customers

Service Center Review Summary

5 star 22578 reviews 72%
4 star 6507 reviews 21%
3 star 579 reviews 2%
2 star 885 reviews 3%
1 star 746 reviews 2%
Review Us
Ivalene C.
5 out of 5
9/25/2020
Kelly Yang makes sure he can help in any way. He makes it a pleasure
Woraphorn P.
5 out of 5
9/25/2020
good job great communicated
May A.
5 out of 5
9/25/2020
Excellent service from Longo Lexus and Jim Palmer.
James W.
5 out of 5
9/25/2020
excellent service:,
Tze C.
4 out of 5
9/25/2020
Rene is able to keep me inform about the progress. He also able to obtain an approval from Lexus to replace the hatch support that has been making noise.
Jaime R.
5 out of 5
9/25/2020
Everything was great. Great service,
TIEN C.
5 out of 5
9/25/2020
Professional service
Tso Y.
5 out of 5
9/25/2020
“Kelly is simply the best!” ! We are totally satisfied with his and his team’s service. Kelly is the best service consultant we have ever worked with. He is extremely helpful, friendly, knowledgeable. He is totally trustworthy. We want to thank Lexus to have such a wonderful service consultant, Kelly to help us.
ALI S.
5 out of 5
9/25/2020
I won't take my Lexus anywhere else thank you for your service. Edgar Anzaldo was wonderful thank you
Angela C.
5 out of 5
9/25/2020
excellent service
Thomas P.
5 out of 5
9/25/2020
Beau is awesome and efficient. Exceeded our expectations in every way. Thanks.
Maxine M.
5 out of 5
9/25/2020
I was very satisfied with the service from Longo Lexus and David Parada. Thank You.
Diana A.
4 out of 5
9/25/2020
Beau is very good about keeping me informed so the communication is great. He also lets me know when my car is ready
Clifford W.
5 out of 5
9/25/2020
Superior service
Marilyn C.
5 out of 5
9/25/2020
Thank you for your excellent service.
Maricar L.
4 out of 5
9/25/2020
Efficient and dependable
Emily F.
5 out of 5
9/25/2020
Very organized and thorough. Love my NXT and Longo.
Shunt D.
5 out of 5
9/25/2020
Mr. Palmer was great! all though everyone in the service department was extremely busy and my time with Mr. Palmer was short. He kept it simple, short, set the expectations for me and came through on his promise. Thank you to Mr. Palmer and the Longo service team.
John B.
5 out of 5
9/25/2020
Superior service and great communication throughout the repair and service process.
ADRIAN P.
5 out of 5
9/25/2020
Great service, nice place and awesome people! Kudos to Baue.

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