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Real Reviews From Verified Customers

Service Center Review Summary

5 star 22578 reviews 72%
4 star 6507 reviews 21%
3 star 579 reviews 2%
2 star 885 reviews 3%
1 star 746 reviews 2%
Review Us
LAKIDA K.
5 out of 5
1/9/2021
Great experience, nice employees
Robert L.
5 out of 5
1/9/2021
Mr Wong was extremely nice and efficient. I got in and out of the Service Department in less than 2 hours. Great job!
MICHAEL N.
5 out of 5
1/9/2021
Robin was professional in all aspects of my experience. He kept me updated and explained what was done and needed to be done. Service was excellent, thank you.
NORMA A.
5 out of 5
1/9/2021
Frank was excellent!!
Deogenes P.
5 out of 5
1/9/2021
You have an excellent and well experience team who always takes good care of your customers!! Keep up the good ???? and stay safe. Thank you for a job well done
Patricia M.
5 out of 5
1/9/2021
Mr. Anzaldo was very courteous and professional. He kept me updated with the progress on my vehicle.
STEWART L.
5 out of 5
1/9/2021
I am very satisfied with Man Wong's service
Gensis P.
2 out of 5
1/9/2021
There was miscommunication and lack of follow up. Not the best service I've received also with being a loyal customer.
CARMEN M.
5 out of 5
1/9/2021
Very nice staff!
Roy D.
4 out of 5
1/9/2021
Francis Saldana is great! He is the reason Why I come to Longo. Roy
Angel A.
5 out of 5
1/9/2021
Good
Peter J.
5 out of 5
1/9/2021
Very good service. Excellent advisor.
Terry L.
5 out of 5
1/8/2021
Mr. Man Wong was great help and nice ! Happy New Year !
Bobby P.
5 out of 5
1/8/2021
Francis is always there to assist me and my family in keeping us safe when it come down to my vehicle. I will recommend Lexus El Monte to my friends and family
Daniel N.
5 out of 5
1/8/2021
Francis is a talented, patient, helpful and great brand ambassador for Longo Lexus. Our family truly appreciates the opportunity to work with him.
Xiaoyong W.
5 out of 5
1/8/2021
Good job. Professional and efficient.
Tina C.
5 out of 5
1/8/2021
Very good services
Emilie S.
5 out of 5
1/8/2021
Yes, Jim Palmer at Longo did an excellent job, a 5 +. He made sure everything I asked to have done was accomplished, and the car was spotless. I was very pleased.
Endang I.
4 out of 5
1/8/2021
Man Wong was very professional. He advised me to get alignment on my car. Now my car very good to drive. Thank you
Harjeet K.
5 out of 5
1/8/2021
Man Wong provided timely updates while the service was being performed.

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