Thank you Jennifer for being so attentive and kind , you made my maintenance appointment very smooth and fast.
Very good service. Work process very fast.
Thanks.
Kelly was extremely helpful and informative. His communication skills really made me feel at ease and knew I was in good hands .
John Yang has been the best for helping me with my car. He is a good listener and goes out of his way to understand and be helpful. I have been very lucky to have connected with him for all my car services. Thank you John Yang for your kind attention to detail. All the best.
Issue with driver door but advisor and tech came out to explain it that could not repair due to minor issue. I am happy with service and both are very polite and good attitude to me even the issue not result
Mr. Palmer is always professional and helpful in his assistance in servicing our RX 330. He deserves a ????.
Customer service is very helpful.
No comment. Thank you. Appreciated!
Because of the service provided, it made me regret buying the Lexus somewhere else… I was blown away by the professionalism and helpfulness of all Who helped my wife and I.
I don’t think there is any more room for improvement because you guys are awesome… Stay safe and thank you
Excellent service by Michael Chico, as always it was a very good experience
Francis is very knowledgeable with my car’s recall and very assuring that the car will be fixed properly.
Rene is great. He assisted me with all issues in a professional manner.
Edgar Anzaldo was very professional and a great service advisor. He made this service appointment seamless and efficient.
I was there today for a service on my 2008 IS350 , i had the engine steam cleaned, aplarently they did not do the job correctly! So i called my service advisor edgar, and he did everything possible to help, i spoke to one of the service managers she could what she could to help. As a customer i should not be checking the work done i am comfident that it will be done right the first time.
Who ever this team is should be talked to or FIRED! This is making advisors look bad! And the dealership. I wasted my time by going back to have it done right a second time, wasting my time and gas. I hope This is taken to a higher level and i will make sure it is addressed. This is BS AND UNACCEPTABLE! For any type of work on a customers car! If there
Is any questions they can call me.
She is very nice and helpful.
Very helpful and professional
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