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Real Reviews From Verified Customers

Service Center Review Summary

5 star 22578 reviews 72%
4 star 6507 reviews 21%
3 star 579 reviews 2%
2 star 885 reviews 3%
1 star 746 reviews 2%
Review Us
Dongji C.
5 out of 5
3/12/2021
The service is very considerate and it is the best after-sales service since I bought the car.
ROBERT W.
5 out of 5
3/12/2021
Kelly provided EXCEPTIONAL service and was very helpful in explaining details of the service. I will always call Kelly to schedule my future services.
Vien T.
5 out of 5
3/12/2021
Your service was excellent Thanks
Susan D.
5 out of 5
3/12/2021
Jennifer Lew was the best Service Representative. She help me with no questions asked. Was very professional and did an awesome job as always. Thank you so much Jennifer!
EDWARD K.
5 out of 5
3/12/2021
Robin displays the best customer service! Loved how he kept me updated frequently. Very professional and trustworthy! Thank you!!
Helena P.
5 out of 5
3/12/2021
David was very helpful and gave us good advice about the car.
Perry M.
5 out of 5
3/12/2021
Job well done. However, ratings follows after the performance of the car. Thank you.
Cleoni G.
5 out of 5
3/12/2021
Every one was so helpful. But Beau Ly was exceptional, I appreciate the service he showed me when I bring my car in for service. He is a hard working employee. Thanks Beau.
Jose P.
5 out of 5
3/12/2021
Service was very professional and on time
Agnes H.
4 out of 5
3/12/2021
Beau is a very patient and detail oriented professional. We appreciate his service. ????????????????
MILTON W.
5 out of 5
3/12/2021
Great
TERESA N.
5 out of 5
3/11/2021
It’s always good to deal with Longo Lexus! Everyone is professional, nice, patient and very helpful! Thank you!
MARIA DEL.
4 out of 5
3/11/2021
Good service. Car was ready earlier than expected.
Tawny H.
5 out of 5
3/11/2021
Thank you.
Justine P.
5 out of 5
3/11/2021
Thank you to all the staff for their excellent customer service.
Michael C.
5 out of 5
3/11/2021
Thanks for Jim palmar great service!
Christina K.
5 out of 5
3/11/2021
Robin was amazing my first time working with him and I will surely be requesting him in the future. I especially liked the fact that he was on top of my service and got me Uber both ways.
Yu Z.
5 out of 5
3/11/2021
Man is the MAN. Very knowledgable and a great Communicator and clearly dedicated to providing high customer satisfaction. I really feel that your service department operates as a strong team. Well done!
CHONG K.
5 out of 5
3/11/2021
Excellent job !!
CHRISTINE A.
5 out of 5
3/11/2021
Very good experience - great service - very knowledgeable staff (Man Wong) - very satisfied with their quality and fast service

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