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Real Reviews From Verified Customers

Service Center Review Summary

5 star 22578 reviews 72%
4 star 6507 reviews 21%
3 star 579 reviews 2%
2 star 885 reviews 3%
1 star 746 reviews 2%
Review Us
Tammy A.
5 out of 5
3/17/2021
Kelly always takes good care of me and gives me his honest opinion.
Catherine K.
5 out of 5
3/17/2021
Nice service thank you
MANUEL B.
5 out of 5
3/17/2021
Always appreciate quality service and advisor.
NORMA M.
4 out of 5
3/17/2021
Absolutely FANTASTIC and FIRST RATE SERVICE from Kelly. He explained everything in a way that was easily understood and was approachable, knowledgeable and friendly. You could tell he was truly looking out for the customer. He is quite an asset for Longo Lexus!
JENNY L.
4 out of 5
3/17/2021
I came in for my 25k maintenance. Kelly was efficient and quick. He offered me the current promotion for 4 services and explained why it was a money saver for me. Not pushy. Gave me the breakdown and the savings. I got it.
Robert C.
5 out of 5
3/17/2021
Vehicle interior detail came out great. Service experience was perfect!Thanks
King Y.
5 out of 5
3/16/2021
Rene Reynoso was very personal, friendly and efficient. Constantly kept me in touch. Very detailed as well.
Lorena M.
5 out of 5
3/16/2021
She was quick and efficient which I appreciated.
Terry S.
4 out of 5
3/16/2021
Rudy was very professional and did a good job of explaining how the service would be done and how long it would take. My car was ready to be picked up before I knew it and seemed that everything had been done well.
Betty W.
4 out of 5
3/16/2021
Finished faster than promised.
Sindy H.
5 out of 5
3/16/2021
Excellent service and excellent service cordiniator Rodolfo is fantastic
Harsukh S.
5 out of 5
3/16/2021
Great timely and courteous.
Deborah J.
5 out of 5
3/16/2021
Very pleased with the service
Doris W.
5 out of 5
3/16/2021
Beau provided exceptional service! He went above and beyond. Thank you!
LEILA H.
5 out of 5
3/16/2021
John Yang is awesome. I just recommended him to several of my relatives who drive Lexuses and service them at Longo.
David E.
5 out of 5
3/16/2021
We’re very pleased with the attention and service provided.
Joe O.
4 out of 5
3/16/2021
Very satisfied with service Jennifer and technicians went above and beyond service on my Lexus RX350 enjoy your evening
Nicole S.
5 out of 5
3/16/2021
Kelly was very helpful
Ricky L.
5 out of 5
3/16/2021
Very easy and helpful to drop off my vehicle. The service consultant was friendly and very committed to solve my issues.
Lisa H.
4 out of 5
3/16/2021
Jim is the best!

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