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Real Reviews From Verified Customers

Service Center Review Summary

5 star 22578 reviews 72%
4 star 6507 reviews 21%
3 star 579 reviews 2%
2 star 885 reviews 3%
1 star 746 reviews 2%
Review Us
Christine C.
5 out of 5
3/29/2021
Excellent customer service from Francis Saldana
Carol O.
5 out of 5
3/29/2021
Francis has been great and so helpful making sure my car all the necessary service needed. He is the best!
Magali R.
5 out of 5
3/29/2021
Received amazing support
David L.
4 out of 5
3/29/2021
Always receive the ultimate in customer service from Francis. Always straight forward with what is needed. This is why I request Francis for ea h visit.
Yuehpai C.
4 out of 5
3/29/2021
My car was clean when I dropped my car to do the service on 3/22; but when I pick up on 3/26 my car was very dirty, especially I did the new windshield replacement on this service date. I thought Clean car before customer pick up it’s a basic service requirement. This is the only thing need to be improved. Thank you.
Ana M.
5 out of 5
3/28/2021
Robin was very helpful. Very professional and courteous.
Teruko W.
5 out of 5
3/28/2021
I was very happy with Francis . He treated us so nicely. I also am satisfied your services..
Rosalba S.
5 out of 5
3/28/2021
Very satisfied with Rene service
Eunju J.
5 out of 5
3/28/2021
Good
Robert R.
5 out of 5
3/28/2021
Good service. I will be happy to recommend this dealer. Thank you for your prompt service.
Carmela C.
5 out of 5
3/28/2021
Excellent job Edgar Anzaldo
Lori C.
2 out of 5
3/28/2021
Not pleased
Jason M.
4 out of 5
3/28/2021
Great customer service. I live in Palm Springs and it’s always worth the trip to Longo Lexus. Diverse and well mannered employees. Customers are always treated well. Will be back for my next maintenance.
Dominic Y..
5 out of 5
3/28/2021
Thank you.
Kenny Po.
4 out of 5
3/28/2021
Francis always provided an excellent works for us. We are glad that you have such a responsible and reliable staff. As a result, we will buy a car from your company in future whenever we decide to buy a new car.
Jaime O.
5 out of 5
3/28/2021
Rene Reynoso did a great job helping with the recall work done with my car. I thank him for keeping well informed with the process. I’m happy with the professionalism he displayed.
Ediline C.
5 out of 5
3/28/2021
David is very helpful and did a very good job on working on my issues.
Fei K.
5 out of 5
3/28/2021
Beau exhibited excellent customer service.????????????
JOE S.
3 out of 5
3/28/2021
You said it would take 2 hours and it did everything worked of fine
Ma L.
4 out of 5
3/28/2021
Excellent service was extended to me by Francis Saldana.

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