Excellent n professional service provided from Frank. Thanks
Robin Ho is always provided great service
He was very good at explaining everything to me about my vehicle and the service it needed. Very satisfied.
Thank you,
Julie T
Kelly is the best! He always makes sure my car & I are taken care of. Top notch customer service. Thanks Kelly!
My experience at Longo Lexus was great thanks to Francis!
he is very cool and nice. i asked him for a rag so i can wipe the inside of my car as it got very dusty from whoever was inside and john even began wiping it down for me. i did not expect him to do that because i was going to do it myself but it shows that he cares. aside from John, it would be appreciated if dirty marks made inside would be cleaned before giving the car back.
Robin is extremely knowledgeable of Lexus cars and service . He constantly updates of the progress of the service. Love his excellent service.
Kelly Yang continues to be easily the best auto dealership customer service rep I have experienced in 40+ years (many) car(s) ownership! Kelly is ethical, customer centric, and communucates and problem solves superbly. Congrats on having Kelly as your front line rep ffor your Longo brand!
Service representative needs a little more customer service skills. I just did not like his approach from the start.
He was very helpful . Excellent service.
Rodolfo was truly remarkable. Very upfront and honest sales person and was able to get the job done with the technicians quickly with good quality service.
Fabulous services and work as always
As always,
The best service in town. I wouldn’t go anywhere else ????
Edgar was very professional and made sure all my needs and questions were ha handled. I will moving forward request Edgar as my Rep. He provides the comfort level experience customers should encounter always.
Frank made my experience at Longo Lexus very wonderful! He resolved my issue quickly and was very understanding with my situation. My car was done the next day and I'm very satisfied with the outcome. This makes me trust Lexus. Thank you Frank!
I’m very happy for my service
Beau was excellent. He was very transparent in walking me through the entire process and there were no surprises.
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