Every thing was very good and I have satisfied with it
We are very appreciated your excellent service.
Was very happy with bringing car in for service. Person who checked me in came and found me in waiting room and introduced me to David ( who did the write up). Was comfortable in waiting area and everything seemed very clean. Upon checkout was given some options on a service schedule. Then was taken to check out counter and then was told upon my checking out that my car was ready. Everything was done professionally and was guided through each step along the way. No problem or issues ????
Customer service was good but no car wash?
Kelly Yang was great. Thumbs up. A+
Excelente servicio y atención al cliente gracias a René por su excelente atención y gracias a los de servicio muy buen trabajo ????
I was very happy for the assistance I received about my car . Battery was replaced and had peace of mind knowing my car will run the way it should . Great service indeed . Thank you very much for your service . Thank you Mr.Parada for your help .
Robin always makes my experience at the dealership great. Thank you!
The Longo Lexus service team led by Robin Ho delivered again “Five Star Service.” My first point of contact is Robin Ho who seamlessly coordinates and communicates my service process, knows his customer, and delivers, which can be a challenge given my schedule. Please also note that I consistently experience the same level of high quality service with every point of contact throughout the Longo Lexus Team process.. Thank you all... warm regards, RICHARD C
Fast and accurate service
Waiting is longer than usual. Receptionist should have asked me to stay in the car if she’d want me to pull up a couple of times .
He was very helpful. I would like him to be my service advisor
Jennifer & Omar (loaner cars) were both excellent.
I was extremely satisfied with my service at long Lexus .Edgar my service rep is very professional.went home driving my Lexus with a smile.
Beau was very helpful and friendly
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