Excellent Johan great timing, my Tacoma feels great thanks
Very attentive and helpful.
Informative and very helpful
going to longo is like going to Disneyland. They have mastered the car service experience. Joseph is always super helpful and humble. I always feel well taken care of.
Very professional and thorough. Exceptional customer service.
Mandi was incredibly helpful, knowledgeable, and delightful.
Jeffery was very helpful and explained everything to me. Hopefully if I ever need my car serviced again Jeffery will be my service tech.
Super helpful, informative, and kind
Donovan Toledo was the most knowledgeable and helpful Technician I’ve ever met. He is very helpful and does not keep a person waiting unnecessarily.
He was very helpful and detailed on what to or not to do on the Camry oil consumption test.
Thank you again. Everything was handled quickly as always good service, polite personal. Thank you for 25 years of excellent service. Faithful customer.
Noli was great! Helpful, polite, and explains things very well.
Very polite and courteous. Good attitude and friendly
Nothing was done on tire rotation, rotation from 2 front to 2 in the back, your charging me $24.99 for no service? what kind of trust you call this, whoever did the service should be get fired. I should get the refund for lousy service.
Finished service early and was kept informed when my car was vehicle.
Daniel was very helpful & patient & got all my questions answered.
I was very pleased with Martin Torres customer service. I brought my 2000 4-Runner to Longo to get it checked out because I noticed that the sunroof was leaking on the passenger side. I originally bought my SUV at Longo. Martin explained the inspection procedure and said they would check the drain lines. I waited for the vehicle, and after three hours, he told me the technicians couldn’t find the problem associated with the leaking. Because the problem couldn’t be diagnosed, he said I would not be charged. He recommended I bring the vehicle back at a later date to have the inside roof headliner removed for further inspection. I was really touched by his consideration and kindness not to charge me, especially because I recently lost my job and have limited finances. I appreciate the care Longo Toyota provides its customers. Thank you!
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