Longo Toyota Auto Repair Service

As usual Benjamin did a professional, efficient and expedient job. Well done Benjamin thank you again for your service.

Eddy provided excellent service today!

Thanks for great service.

He is fast and very kind , it took less then 10 minutes then done , I didn’t have to wait , he walk me to his desk and finished paperwork right away , I am very satisfied for his excellent service

Excellent!!!

Nice

Good Customers Service

Good customer service, very helpful.

muy satisfecho y contento con el servicio y atención al cliente muchas gracias

Happy customer

One disappointment : I dropped off my car at 7:00am,at the service, but the shuttle van available after 9:00am. Good thing was Biagio got me a rental. Thanks

Efficient and knowledgeable. He was personable.

Everything was great

Teddy Chiu was awesome! Definitely a stand up guy!

Teddy Chiu gave amazing customer service. Usually the service I receive is not great but Teddy was awesome! He called me when my car was ready for pick up & gave me all the updates I needed. Thank you!

I brought my truck in for a flat tire replacement under the wheel/tire extended warranty on Thursday 12/23/21 with the expectation of picking it up on 12/27/21. When I arrived to pick it up, the tire was satisfactorily replaced however the tire pressure light was flashing and then remained on. When I took it back through the service line I was told that there may be an issue with my tire pressure sensor. I asked why this wasn’t addressed when the tire was replaced and I was told that it wasn’t mentioned to be flashing on the original ticket. When I explained that it was on because of the tire was flat I wasn’t given an explanation as to why it wasn’t addressed or I wasn’t informed there may be an issue with it. I live over an hour away and planned to leave the vehicle as we were planning to head out of town anyway. I was told that the tire pressure sensors would have to be checked and that the vehicle had to remain overnight. I am currently waiting to find out if it indeed needs to remain overnight or if It will be able to be fixed so I can take it home today. Even though a rental offer was made it would be a huge inconvenience to have to come back out. I work in a hospital and my next day off isn’t until 12/31 I would have to wait another 3 days and then have to spend 2+ hours in New Year’s Eve traffic to make a return trip to pick up my vehicle all because a technician didn’t to a complete job and a service writer didn’t check their work.

Good employee

Good

yes everyyhingvtaken care of quickly

Great service Danny mata was very professional really honest also very considerate they repaired my Tacoma really fast and great service Danny is very friendly and knows how to treat customers thanks Longo for the service