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Real Reviews From Verified Customers

Service Center Review Summary

5 star 962 reviews 67%
4 star 341 reviews 24%
3 star 57 reviews 4%
2 star 27 reviews 2%
1 star 47 reviews 3%
Review Us
Rachel G.
5 out of 5
10/7/2021
Thank you so much!!
Rachel G.
5 out of 5
10/7/2021
Thank you so much!!
Patricia M.
5 out of 5
10/7/2021
Frank is very helpful in every way. I was very pleased that the service team works my vehicle and finished the work well ahead of the time I was given. I appreciated the loaner vehicle and the updates via text to keep me informed of the progress. Thank you
John F.
4 out of 5
10/6/2021
Hosmer Honda’s service manager Mr. David Funk greeted us with a pleasant smile, took my information and assigned a technician who successfully corrected our minor issue. The waiting room was clean, has a giant flat screen TV and a wide variety of coffees. This was the first road trip we have made with our new Honda and we had a minor issue with a nail in a tire and Hosmer Honda corrected the issue with no cost to me. Thanks for the great service.
Cristina B.
4 out of 5
10/2/2021
Dave Funk is an honest man!
Carolyn G.
4 out of 5
10/1/2021
David called after my vehicle was inspected that it needed a little more work and was very informative what was needed. I felt he took his time with my concerns. Thank you, Carolyn
Robin K.
5 out of 5
9/29/2021
We were very satisfied
Gary L.
5 out of 5
9/25/2021
Great experience. Dave explained my service every step of the way, provided me with a loaner car, and kept me informed when additional repairs were needed.
Karen M.
5 out of 5
9/24/2021
Very helpful
Alfredo M.
5 out of 5
9/23/2021
The service is great ,it meets my satisfaction and expectation on servicing my vehicle honda odyssey. Thank you David , Hosmer Honda and your team @ service department.
Pam H.
1 out of 5
9/19/2021
I asked for my oil life % to be reset 3 times because they didn’t do it when I got my oil changed and it wasn’t done and I even asked Dave on the phone when he told me that my car was done and he said he reset it. When they delivered my car to my work it wasn’t reset and a wrench on my dash was showing that I needed service when I just had it in the shop and I spent $1400 on new tires and a sensor. I am infuriated!
Sandra B.
1 out of 5
9/19/2021
Hate that they have done away with making appointments. If I don't have my car serviced by Hosmer, I have to pay to have my tires rotated. Stuck between rock and hard spot.
Jerry C.
2 out of 5
9/17/2021
The computer generated a message to me telling me that my vehicle was ready and when I drove an hour to get there, it was not ready and the part wasn’t even there. It is no fault of the staff at Hosmer Honda but it is a fault of the computer system. Everyone was very pleasant.
Laura W.
5 out of 5
9/11/2021
Always a pleasure at Hosmer Honda- everyone nice and helpful!
Matthew H.
5 out of 5
9/11/2021
The customer service was exceptional.
Sharon B.
5 out of 5
9/10/2021
They normally do a good job and I do trust them.
Teresa C.
5 out of 5
9/4/2021
Thanks for taking care of me
Robert B.
5 out of 5
9/2/2021
Very good experience
Shirley S.
5 out of 5
9/2/2021
Excellent service by all staff!
Jane O.
4 out of 5
9/1/2021
Dave is a pleasure to deal with.I appreciate his input on what needed to be done with my car if not today than in the near future. Thank you. Jane O

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