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Real Reviews From Verified Customers

Service Center Review Summary

5 star 962 reviews 67%
4 star 341 reviews 24%
3 star 57 reviews 4%
2 star 27 reviews 2%
1 star 47 reviews 3%
Review Us
Jon W.
4 out of 5
12/8/2021
Pleased with the great communication during the whole process of repairing my vehicle. Explained what needed to be done superbly by verbal talk and actual demonstration when picking up vehicle. Glad that my vehicle was in his care. Thank you.
Gary K.
4 out of 5
12/7/2021
I stayed with Honda in Marshalltown because I trusted them beginning in 1992 with my Hondas. When they sold out a friend and former salesman recommended you.
Mary M.
5 out of 5
12/7/2021
Dave & his team are great!! I only trust the care of my car to Hosmer Honda.
Sara R.
5 out of 5
12/3/2021
Great team!
Kimberly P.
2 out of 5
12/2/2021
SUV has needed to be jump started 3 times. Service said they tested battery and it was fine but did charge it. Was told it was probably from driving short distances so battery couldn’t charge up. I drive across 7 countries for my job so drive long distances every day. I am concerned the problem hasn’t been fixed.
Nick M.
1 out of 5
12/1/2021
My wife came in for an oil change & left with a $200 bill. She thought her total was $110 when they called her so she agreed to the services.
Michele N.
5 out of 5
11/30/2021
Good job.
Richard H.
5 out of 5
11/30/2021
She was helpful and courteous.
Scott P.
5 out of 5
11/28/2021
Great personal individual assistance
Hannah R.
5 out of 5
11/28/2021
Amazing Service!!!
Pat O.
5 out of 5
11/28/2021
Great service
Joy H.
5 out of 5
11/25/2021
Welcoming, courteous service. Everything accomplished exactly how I requested. Dynamite!
Meredith L.
4 out of 5
11/25/2021
The car is running fine. I’m happy!
Mike U.
5 out of 5
11/24/2021
Appreciated the prompt attention to our vehicle’s issue
Louise M.
5 out of 5
11/24/2021
She was friendly and kind!
Gary L.
5 out of 5
11/23/2021
I appreciate getting my Honda in at the scheduled time and finished ahead of schedule. Good work!
John L.
5 out of 5
11/19/2021
Thanks
David L.
1 out of 5
11/19/2021
Well I had a remote start put in. I wanted to get dealer service cause I don't want to trust a 3rd party. I was not too informed of the module put in, it's options, or other options that might have been available. That's good for most idiots that just want it to work. I'm a little quicker on the uptake so I'm disappointed that they didn't even provide the manual that comes with the device or asked about how I'd like to have the device configured. It's done our way and at a premium because we are a dealer.
Dennis T.
5 out of 5
11/16/2021
Quality and quick service. Everything done as expected
Barb R.
2 out of 5
11/16/2021
I came in and asked for just an oil change.I was told they would look at my tires to see if they needed to be rotated. Then halfway through the service they said a code showd up in which another 125.+ would cost. I said no. They also said I need an an alignment.I ended up paying for an oil change and tire rotation.I felt I wasnt listened to.Why can't I get just what I ask for.I felt intimidated and from now on my husband will deal with these issues. Barb R

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